# What Is Junkipedia? Junkipedia enables researchers, journalists and advocacy organizations to monitor and analyze the spread of misinformation through social media. Junkipedia is digital public infrastructure for civic listening. Understanding how problematic content such as misinformation, hate speech, or junk news impact society requires shared tools to identify and archive that content. Junkipedia is a technology platform that enables manual and automated collection of data from across the spectrum of digital communication platforms including open social media, fringe networks, and closed messaging apps. The system is powered by the active engagement of a large and diverse network of civic-minded stakeholders from the civil rights, journalism, and academic communities. Funding for Junkipedia will provide increased technical capacity to support more platforms and users, and will enable an expansion of efforts to recruit and train a wider range of contributors to the system. * [Introduction](/what-is-junkipedia/introduction): Why We Built Junkipedia * [What You Can Do](/what-is-junkipedia/what-you-can-do) * [What You Can't Do](/what-is-junkipedia/what-you-cant-do) * [Tip-Issue-Narrative Pipeline](/what-is-junkipedia/tip-issue-narrative-pipeline) # Introduction ### Why We Built Junkipedia Prior to Junkipedia, we've witnessed journalists, researchers, and civic minded organizations duplicating efforts at tracking misinformation in social media. It became quickly obvious that pooling our resources would allow us to create better tools, collect more data, and benefit from collaborative work toward common civic goals. In the last two years, Junkipedia has rapidly grown to become the tool of choice for organizations who previously invested in their own in-house tools. Organizations who never had the means to create their own tools have also been able to adopt Junkipedia and are contributing talent and information to building the shared database that benefits all members. ### **How does it work?** Junkipedia enables organizations to monitor for, report, analyze, and respond to problematic content on social media in an easy-to-use, structured system that supports a range of methods to get data into and out of the platform. Users can build monitoring feeds based on their specific target area based on sources and terms relevant to the type of problematic content they want to understand. Users can report content they find within the Junkipedia monitoring platform, or found anywhere online using a variety of tiplines to submit content via the web, email, SMS, Slack, and WhatsApp. Organizations using the platform can share their content with any or all of the other organizations using Junkipedia to reduce duplication of effort, spot trends across communities, and enable real-time situational awareness about the evolution and spread of misinformation narratives. ### **Collaboration across institutions** Junkipedia already has over 100 organizations using the platform to share or investigate narratives and instances of misinformation. We work with several existing coalitions focused on this problem to ensure that information flows across platforms and gets where it needs to go. We work with academic researchers, civil society groups, and many newsrooms to help them directly monitor for mis- and disinformation, and we provide them with the ability to see the incidents and narratives submitted by all the other partners to ensure they have context and insight to inform their reporting. # What You Can Do Anyone can report problematic content to Junkipedia. As a member of an organization subscribed to Junkipedia, you can even make it easy for your own audience or constituents to contribute their reports though public tiplines that you manage. * Mobilize a community to flag problematic content * Track problematic narratives over time * Monitor terms and accounts on social media * Push and pull data * Organize your research with tags and narratives and collaborate with others focussed on similar topics. * Benefit from research initiated by other Junkipedia contributors. * Use to provide feedback. We welcome questions and suggestions from our users. # What You Can't Do You may not use Junkipedia for illegal activities or in any other ways that violate our [terms of service](https://www.junkipedia.org/terms). The following are key points but not a substitute for reading the terms of service document. * Do not publish insights from others without their consent. * Do not use Junkipedia to cause harassment. As a tool to promote civil society, it would be hypocrisy to use Junkipedia counter to its very purpose. * Junkipedia aggregates content from third parties. This content may contain intellectual property. Do not infringe on the lawful rights of the owners of such information. * Do not not reuse information found in Junkipedia outside of Junkipedia without first making sure that such use avoids any [terms of service](https://www.junkipedia.org/terms) violation. # Tip-Issue-Narrative Pipeline Information enters Junkipedia [via tips](/reference-material/glossary#tip). Tips are essentially reports of problematic content that have either been manually entered by authorized Junkipedia contributors or submitted through [tiplines](/reference-material/glossary#tipline) by either known or anonymous parties. Tiplines can be configured to place incoming tips into a [queue for review](/getting-started/setting-up-tiplines/reviewing-tips). An authorized Junkipedia contributor reviews the queue of incoming tips and decides which of them should be approved or rejected. An approved tip generates [an issue](/reference-material/glossary#issue) which retains a link to the original tip. Subsequent tips referring to the same content are added as links to the same issue without waiting for a review step. Junkipedia users collaboratively annotate the issue with metadata describing what it relates to, why it is a problem, and other information as it is tracked by the system. Most issues do not occur in isolation but rather as stories that get retold and evolve over time. This is illustrated when tips to different pieces of content generate separate issues with a common theme. Junkipedia users define [narratives](/reference-material/glossary#narrative) to capture these themes then link issues to the narratives behind them. # Managing Your Team Each team member's account is connected to one common organization account. You can manage the following features of your organization account for the benefit of all members of your team: * [Inviting New Users](/getting-started/managing-your-team/inviting-new-users) * [Managing Your Organization](/getting-started/managing-your-team/managing-your-organization) # Inviting New Users Editor and manager roles can add other members of their organization to Junkipedia. Once you are logged into Junkipedia, click your name in the upper right corner of your screen, then click "Manage Organization."
Scroll down to “Add Users to Junkipedia.” Enter the new user’s email address and role (user, editor, manager) and click “Invite User.” The new user will receive an email with log in instructions.
#### Junkipedia Roles: * **User:** can submit [tips](/reference-material/glossary#tip), edit [issues](/reference-material/glossary#issue), and see other issues from their organization. * **Admin:** all of the above permissions AND can see issues from other organizations in the same network, AND can create and edit users and [tiplines](/reference-material/glossary#tipline). # Managing Your Organization Junkipedia users with the designation “admin” or higher can make changes to your organization's Junkipedia account. Once you are logged into Junkipedia, click your name in the upper right corner of your screen, then click "Manage Organization." ![](/files/W1D5ZiLdTVwO0PkACVrB) Under “Details,” click “Update Organization Details.” You can edit your organization’s name, physical address, website URL, and contact name (the name on your[ tipline's contact card](https://junkipedia.groovehq.com/help/managing-tiplines)). You can also designate your organization’s type -- nonprofit, media, government, or business. See [Integrating With Slack](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-a-slack-tipline) for more details on the Slack feature. ![](/files/HEToBjP8aCsscnnMSdcj) #### **Regarding “Issues require approval”:** If you leave this box unchecked, issues that come into Junkipedia via your organization’s tiplines will, by default, only be visible to other users in your organization. When this box is **checked**, any issues that come into Junkipedia via your organization’s tiplines **will default to being visible to all**. You can also change the status of individual issues on the issue[ edit page](https://junkipedia.groovehq.com/help/editing-issues). ![](/files/Xp44ku5r9j51jbQTg9RJ) When you are finished, click "Submit" to save your changes. # Setting Up Tiplines Make it easy for anyone to report content you care about by setting up tiplines. [Tips](/reference-material/glossary#tip) refer to [content](/reference-material/glossary#content) on social media that has been reported as problematic. [Tiplines](/reference-material/glossary#tipline) enable anyone to submit tips to Junkipedia without having to set up an account and logging into the system. Tiplines may be configured to require a review process before a tip [generates an issue](/reference-material/glossary#issue) to be tracked through the system. ### Tipline Types Note that there are different types of tiplines: * Web — A publicly accessible web page with a form for entering a tip. * Email — Tips will be addressed to an email address for the tipline. * SMS — Tips will be addressed to the tipline's SMS number. * Whatsapp — Tips will be addressed to the tipline's Whatsapp account. * Slack — Tips will be addressed to the tipline's Slack channel. * API — Tips will be sent via HTTP request to the tipline's API endpoint. ### Select "Manage Organization" From Menu Whether creating a new tipline or managing an existing one, navigate to the list of tiplines that currently exist for your organization. Start by signing in to Junkipedia then click your name in the upper right corner of your screen. Then click "Manage Organization". ![](/files/W1D5ZiLdTVwO0PkACVrB) ### Your Organization's Tiplines From the "Your Tiplines" box, click the "Manage Tiplines" button. ![](/files/RGN5IH5aynteP8MD2uBS) From here, you will be able to see all of your current tiplines. Some default tiplines may already have been created for you when your organization was added to Junkipedia. ### The "Manage Tiplines" Page
If you want to create a new tipline, proceed with [Creating A New Tipline](/getting-started/setting-up-tiplines/creating-a-new-tipline). If you want to edit an existing tipline, proceed with [Configuring Tipline Properties](/getting-started/setting-up-tiplines/configuring-tipline-properties). # Creating A New Tipline [Tiplines](/reference-material/glossary#tipline) make it easy for anyone to report problematic content without having to go to the Junkipedia website or set up an account. Organizations using Junkipedia can create tiplines to be shared with their constituents. The first thing you should do before creating a new tipline is to decide what [type of tipline](/getting-started/setting-up-tiplines#tipline-types) you want to create. Next, [go to the "Manage Tiplines" page](/getting-started/setting-up-tiplines#go-to-manage-tiplines-page) and check what tiplines are already defined for your organization. From there, you will be able to see all of your current tiplines. Some default tiplines may already have been created for you when your organization was added to Junkipedia. The instructions for creating a new tipline continue below and vary by tipline type. ### New Web, Email, or API Tipline The following types of tiplines can be created with the "New Tipline" button on the "Manage Tiplines" page: * Web * Email * SMS * Whatsapp * Facebook Messenger * Instagram * Slack * API * Extension
### The "New Tipline" Form Selecting "New Tipline" will bring you to the form shown below. Do not modify anything in this form until instructed to do so. Do not use this form to initiate the creation of a new Whatsapp or Slack tipline.
### Further Instructions For Each Tipline Type To complete the tipline creation process, choose from the following configuration instructions specific to the tipline type: * [Hosting A Web Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-a-web-tipline) * [Hosting An Email Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-an-email-tipline) * [Hosting An SMS Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-an-sms-tipline) * [Hosting A Whatsapp Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-a-whatsapp-tipline) * [Hosting A Slack Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-a-slack-tipline) * [Hosting An API Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-an-api-tipline) ### # Configuring Tipline Properties Whether creating a new tipline or editing an existing one, the configuration process varies based on the tipline type. * [Hosting A Web Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-a-web-tipline) * [Hosting An Email Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-an-email-tipline) * [Hosting An SMS Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-an-sms-tipline) * [Hosting A Whatsapp Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-a-whatsapp-tipline) * [Hosting A Slack Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-a-slack-tipline) * [Hosting An API Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-an-api-tipline) These instructions can be used modify an existing tipline after reading [Setting Up Tiplines](/getting-started/setting-up-tiplines) or to complete the configuration of a new tipline after reading [Creating A New Tipline](/getting-started/setting-up-tiplines/creating-a-new-tipline). # Hosting A Web Tipline A Web tipline is a publicly accessible web page with a form for entering a tip. Use the following instructions to complete the process of [Configuring Tipline Properties](/getting-started/setting-up-tiplines/configuring-tipline-properties). If modifying an existing tipline, click the edit link associated with the desired tipline as shown on [the "Manage Tiplines" Page](/getting-started/setting-up-tiplines#the-manage-tiplines-page). It will bring up an "Edit Tipline" form similar to the one shown below. If you are in the process of creating a new tipline, you may already see a [form called "New Tipline"](/getting-started/setting-up-tiplines/creating-a-new-tipline#the-new-tipline-form) which is similar and will serve the same purpose.
#### Choose A Name The name you provide will distinguish this tipline from others listed on [the "Manage Tiplines" page for your organization](/getting-started/setting-up-tiplines#the-manage-tiplines-page). #### Identifier The tipline will be presented as a publicly accessible web page with a form for entering a tip. The identifier specifies a URL path component that will be appended to to create a URL for your web form. For example, the identifier fakenews will cause your web form to be hosted at Just to be clear, you would not insert this entire URL into the identifier field. The identifier would simply be fakenews in this example. #### Heading The heading identifies your tipline in a way that is appropriate for the tipline type. For example, if the heading is "myheading", a web form tipline type would show "Submit a tip to myheading" at the top of the form that will be shown to the user when adding a tip. #### Custom Response This message will be shown to the user to acknowledge that their submitted tip has been received. #### Custom Merged Response Leave this field blank for this type of tipline. #### Redirect URL If you want a successful web form submission to redirect to a custom URL, enter it here. Otherwise, leave this field blank. #### Tipline Type Use the pulldown menu to select "Web". #### Include this tipline in your Address Card and QR code? Check this box if you want the tipline included in the [Sharing A Tipline Via QR Code](/getting-started/setting-up-tiplines/sharing-a-tipline-via-qr-code) for your organization. #### Enabled Check this box to enable the tipline or uncheck to temporarily deactivate it. #### Anonymous submissions require approval Check this box to hold tips for approval when the source of the tip is not identified as a member of your organization. #### Real submissions require approval Check this box to hold all tips for approval. #### Multi-part merge submissions Leave this box unchecked for this type of tipline. # Hosting An Email Tipline An email tipline receives tips sent to the tipline's email address. Use the following instructions to complete the process of [Configuring Tipline Properties](/getting-started/setting-up-tiplines/configuring-tipline-properties). If modifying an existing tipline, click the edit link associated with the desired tipline as shown on [the "Manage Tiplines" Page](/getting-started/setting-up-tiplines#the-manage-tiplines-page). It will bring up an "Edit Tipline" form similar to the one shown below. If you are in the process of creating a new tipline, you may already see a [form called "New Tipline"](/getting-started/setting-up-tiplines/creating-a-new-tipline#the-new-tipline-form) which is similar and will serve the same purpose.
#### Choose A Name The name you provide will distinguish this tipline from others listed on [the "Manage Tiplines" page for your organization](/getting-started/setting-up-tiplines#the-manage-tiplines-page). #### Identifier The identifier is an email address specified with the "@tips.junkipedia.org" subdomain. Choose an email address prefix meaningful to your organization. If you choose fakenews as the prefix, for example, append the @tips.junkipedia.org suffix and enter the entire email address here as #### Heading Leave this field blank for this type of tipline. #### Custom Response This message will be sent as a reply to the user to acknowledge that their submitted tip has been received. #### Custom Merged Response Leave this field blank for this type of tipline. #### Redirect URL Leave this field blank for this type of tipline. #### Tipline Type Use the pulldown menu to select "Email". #### Include this tipline in your Address Card and QR code? Check this box if you want the tipline included in the [Sharing A Tipline Via QR Code](/getting-started/setting-up-tiplines/sharing-a-tipline-via-qr-code) for your organization. #### Enabled Check this box to enable the tipline or uncheck to temporarily deactivate it. #### Anonymous submissions require approval Check this box to hold tips for approval when the source of the tip is not identified as a member of your organization. #### Real submissions require approval Check this box to hold all tips for approval. #### Multi-part merge submissions Leave this box unchecked for this type of tipline. # Hosting An SMS Tipline An SMS tipline receives tips sent to the tipline's SMS number. Use the following instructions to complete the process of [Configuring Tipline Properties](/getting-started/setting-up-tiplines/configuring-tipline-properties). If modifying an existing tipline, click the edit link associated with the desired tipline as shown on [the "Manage Tiplines" Page](/getting-started/setting-up-tiplines#the-manage-tiplines-page). It will bring up an "Edit Tipline" form similar to the one shown below. If you are in the process of creating a new tipline, you may already see a [form called "New Tipline"](/getting-started/setting-up-tiplines/creating-a-new-tipline#the-new-tipline-form) which is similar and will serve the same purpose.
#### Choose A Name The name you provide will distinguish this tipline from others listed on [the "Manage Tiplines" page for your organization](/getting-started/setting-up-tiplines#the-manage-tiplines-page). #### Identifier With an SMS tipline, you should never edit this Identifier field yourself. It is inserted automatically when the tipline is created with the [New SMS Tipline](/getting-started/setting-up-tiplines/creating-a-new-tipline#new-sms-tipline) instructions. There is no other supported way to create an SMS tipline. The identifier that automatically appears here is a phone number using E.123 dialing notation with spaces and dashes removed. For example, the following specifies a phone number with New York area code 212\ +12127654321 #### Heading Leave this field blank for this type of tipline. #### Custom Response This message will be sent as a reply to the user to acknowledge that their submitted tip has been received. #### Custom Merged Response Leave this field blank for this type of tipline. #### Redirect URL Leave this field blank for this type of tipline. #### Tipline Type With an SMS tipline, you should never change this tipline type field yourself. It is inserted automatically when the tipline is created with the [New SMS Tipline](/getting-started/setting-up-tiplines/creating-a-new-tipline#new-sms-tipline) instructions. There is no other supported way to create an SMS tipline. #### Include this tipline in your Address Card and QR code? Check this box if you want the tipline included in the [Sharing A Tipline Via QR Code](/getting-started/setting-up-tiplines/sharing-a-tipline-via-qr-code) for your organization. #### Enabled Check this box to enable the tipline or uncheck to temporarily deactivate it. #### Anonymous submissions require approval Check this box to hold tips for approval when the source of the tip is not identified as a member of your organization. #### Real submissions require approval Check this box to hold all tips for approval. #### Multi-part merge submissions Check this box to allow tips on this SMS tipline to be submitted in multiple parts and automatically merged together. Leave it unchecked to prevent separate SMS submissions from being merged together into a single tip. # Hosting A Whatsapp Tipline A Whatsapp tipline receives tips addressed to the tipline's Whatsapp account. It is a new feature that currently has to be configured by a Junkipedia system administrator. For assistance, please contact us at . As a Junkipedia user, any attempt to modify Whatsapp tipline settings yourself may have unintended consequences. # Hosting A Slack Tipline If your organization uses [Slack.com](https://slack.com) for internal communications, you can integrate Slack and Junkipedia to work together. Once connected, you'll be able to submit tips to Junkipedia via Slack and receive notifications about new issues in a designated Slack channel. First, decide which channel you would like to use to submit tips. We recommend setting up a new Slack channel in your workspace for submitting tips.[ Learn how to create a new Slack channel](https://slack.com/help/articles/201402297-Create-a-channel). Once you are logged into Junkipedia, click your name in the upper right corner of your screen, then click "Manage Organization." ![](/files/W1D5ZiLdTVwO0PkACVrB) Under "Details," click "Add to Slack." ![](/files/rThAU4tjdF8SVYTTZBVm) You will be directed to a Slack page to review the integration permissions. ![](/files/CcRkrZctzGDkPNd4fth9) At the bottom of the page, under “Where should Junkipedia post?” select which channel you’d like to use to submit tips and click “Allow.” You should be redirected back to Junkipedia’s Manage Organization page. Under “Details,” you should now see that Junkipedia has been “Added to Slack.” ![](/files/mDUV5JrH1LekWVoumN05) You can now add tips to Junkipedia via Slack! Go to your designated Slack channel, type: /junk \[URL] and hit enter. You should receive a confirmation message that says “Tip received!” You can now[ edit your issue in Junkipedia](https://junkipedia.groovehq.com/help/editing-issues). ![](/files/vLlZKodUMghpGkz7QYUt) # Hosting An API Tipline An API tipline receives tip sent via HTTP request to the tipline's API endpoint. Use the following instructions to complete the process of [Configuring Tipline Properties](/getting-started/setting-up-tiplines/configuring-tipline-properties). If modifying an existing tipline, click the edit link associated with the desired tipline as shown on [the "Manage Tiplines" Page](/getting-started/setting-up-tiplines#the-manage-tiplines-page). It will bring up an "Edit Tipline" form similar to the one shown below. If you are in the process of creating a new tipline, you may already see a [form called "New Tipline"](/getting-started/setting-up-tiplines/creating-a-new-tipline#the-new-tipline-form) which is similar and will serve the same purpose.
#### Choose A Name The name you provide will distinguish this tipline from others listed on [the "Manage Tiplines" page for your organization](/getting-started/setting-up-tiplines#the-manage-tiplines-page). #### Identifier Choose an alphanumeric name to represent your tipline which you will then use with the POST /submissions/{tiplineIdentifier} endpoint. #### Heading Leave this field blank for this type of tipline. #### Custom Response Leave this field blank for this type of tipline. #### Custom Merged Response Leave this field blank for this type of tipline. #### Redirect URL Leave this field blank for this type of tipline. #### Tipline Type Use the pulldown menu to select "API". #### Include this tipline in your Address Card and QR code? Leave this box unchecked for this type of tipline. #### Enabled Check this box to enable the tipline or uncheck to temporarily deactivate it. #### Anonymous submissions require approval Check this box to hold tips for approval when the source of the tip is not identified as a member of your organization. #### Real submissions require approval Check this box to hold all tips for approval. #### Multi-part merge submissions Leave this box unchecked for this type of tipline. # Embedding A Tipline Form If you have [configured a web tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-a-web-tipline) for your organization, it will be automatically hosted by Junkipedia at the URL shown in your list of active tiplines. If you wish to also host the web tipline form on your own website, you can include it in your site's html code using an iframe with the following instructions. #### Choose A Web Tipline [Use "Manage Organization"](/getting-started/setting-up-tiplines#select-manage-organization-from-menu) to Navigate to [your organization's list of tiplines](/getting-started/setting-up-tiplines#your-organizations-tiplines) and identify the web tipline that you want to include in a web page. ![](/files/G2PFqAzknuoJxmVEY9xt) #### Find Your Web Tipline URL From the list of tiplines, click the link to the web tipline of your choice so that it opens in your browser. Copy the URL that displays this tipline as its own page. ![](/files/w7cg1ki27UsMsrlKgjep) #### Insert An IFrame Into Your HTML To embed this tipline web form in your own web page, insert an IFrame tage similar to the following and let the "src" property refer to the URL from the previous step. ![](/files/sBK83WZqFgTH7a0Faw4B) #### Embedded Result The embedded result looks like the standalone page but lives within your own web content. ![](/files/noHLdSKZaVM1MDm55yMa) # Sharing A Tipline Via QR Code Junkipedia will generate a QR code and address card that you can use to invite people to contribute to your organization's [tiplines](/reference-material/glossary#tipline). To try this out, sign in to Junkipedia click your name in the upper right corner of your screen, then click "Manage Organization." ![](/files/W1D5ZiLdTVwO0PkACVrB) ### QR Code & Address Card Adjacent to your organization details you will see a QR Code similar to the one below. ![](/files/txUWsi2PBgz2E3wONM67) If you share this image with your contacts and they access the QR code with a smartphone app, it will bring them to an address card with information about your organization including your tiplines. See [Disabling A Tipline](/getting-started/setting-up-tiplines/disabling-a-tipline) to manage which tiplines are included. The address card uses the VCARD format. Some smartphone contact apps are able to automatically add this address card as a new contact. #### Add The Address Card To Your Own Smartphone Contacts You can try adding the address card to your own smartphone contacts. Open your smartphone’s camera and scan the QR code. “\[Organization Name] Tipline” will appear. Click it to save all of your organization’s tiplines to your device as a new contact. ![](/files/mFGmiJNxmPWTzoZKdXkb) If your smartphone either fails to recognize the QR code or does not support adding the VCARD information to your contact list, you can [go to the "Manage Tiplines" page](/getting-started/setting-up-tiplines#go-to-manage-tiplines-page) to view the your tiplines and enter them manually into your contacts list. # Enabling Inbound Tip Review Tiplines can be configured to allow new tip submissions either to immediately generate new issues or to require a member of your team to review and accept tips before new issues can be created. The "Create Tipline" and "Edit Tipline" forms are both similar to the example shown below. The review requirement can independently be selected for anonymous tips or tips from identified users.
# Disabling A Tipline Tiplines enable anyone to submit content to Junkipedia without setting up an account and logging into the system. You can enable and disable tiplines for your organization. To do so, [go to the “Manage Tiplines” page](/getting-started/setting-up-tiplines#go-to-manage-tiplines-page). From there, click the “include”/”exclude” buttons to include or exclude tiplines from [your organization’s QR code and Address Card](/getting-started/setting-up-tiplines/sharing-a-tipline-via-qr-code#qr-code-and-address-card).
Click the “enable"/“disable” buttons to turn your tiplines on and off. Enabled tiplines can receive tips. Tiplines that are disabled cannot receive tips. You can enable or disable any of your tiplines at any time. **If you believe one of your tiplines has been compromised by spam or a bad actor, please email so we can assist.** # Adding Default Topics & Tags (wip) # Reviewing Tips If a tipline has been configured to require approvals, tips will be sent to a review queue so that no [new issue](/reference-material/glossary#issue) will be generated until the tip is approved. You can add additional tips to an existing issue without needing approval. ### Go To Review Tips Page If your account is configured with tip approval privileges, a "Review Tips" option will appear on your main menu. When new tips arrive in need of review, all members of your organization with tip approval privileges will see a numeric badge next to the "Review Tips" menu option indicating how may tips are waiting for review. ![](/files/yWa5WMEuffzIZDMyJaQL) Click on "Review Tips" when you are ready to go to the Review Tips page and begin the review process. ### Tip Review Queue The queue of tips waiting for review appears on the Review Tips Page along with information about each tip and options for dealing with them. The example below shows two tips in the queue. They both refer to Twitter links but one was submitted by an anonymous tipster and the other was submitted by a known user. The "<9a904ca...@junkipedia.org>" identifier is an automatically generated ID for an anonymous user.
#### Approve Tip & Assign Issue Properties To approve the first tip in the queue, select the checkbox to the left of it and appropriate settings for the following properties: * Threat level – low, moderate, medium, significant, or high * Problems – choose one or more appropriate problem designations * Tags – select any number of appropriate tags You are not required to add these properties to an issue. However, we strongly recommend adding tags to keep your issues organized. Once you've selected the properties to be applied, click "Approve" to cause an issue to be generated and linked to this tip. #### Duplicate Tips In The Queue When multiple tips in the queue refer to the same piece of content at the same time, select the checkbox to the left of the one with the best description and approve that tip alone so that it's description is used in the issue to be generated. After applying this approval, subsequent tips with the same link will be automatically attached to that issue without appearing in the queue but those that already arrived in the queue will remain there until someone accepts or rejects them. To avoid unnecessary duplication of issues, it is recommended that these duplicate tips remaining in the queue be rejected once one of them has be selected to generate an issue. #### Approving Multiple Tips At Once If you select multiple tips to approve at the same time, an issue will be created for each and they will all be assigned the same selected properties at once. ### Sorting And Filtering The Queue When there are a large number of tips in the queue waiting for approval, it can be useful to sort and filter them so that they can more easily be processed in batches of similar priority or other characteristics. #### Sorting Options Under "Sort by" (near the top right of your screen), select "Date" to show the most recent tips first. Select "Engagement" to show tips with the most engagement first. #### Set Tip Priority Level You can manually choose how important a tip is by selecting its priority level (low, medium, or high), and then [filtering](#filtering-options). To assign a priority level, select one or more tips, then click the low, normal, or high priority level button under the "Mark Tips As" label near the top of the screen. The star column adjacent to the checkbox shows the current priority assigned to each tip in the queue. #### Filtering Options At the top of the Review Queue page, you'll see several filters: * Tiplines: Select which tiplines you'd like to view tips from, then click "Apply." * Engagement: Move the bars to see only tips within that range of engagement. * Platform: Select which platforms you'd like to view tips from, then click "Apply." * Users: Select one or more users to see only tips submitted by them. * Review Priority: Select the priority level of tip you'd like to view. * Type: Select the type of tip content you'd like to see: photo, video, link, page, tweet, article, or status ### Rejecting Tips #### Rejecting Selected Tips As with approving tips, you can select any number tips from the left column checkboxes and press the "Reject" button to reject of all the selected tips at once. #### Rejecting Spam There is a button marked "Spam" adjacent to the buttons for approving or rejecting tips. This button has the effect of rejecting a tip but also remembers the tip source as having sent spam to the tipline. # Reporting And Documenting Misinformation #### Issues Represent Tracked Content Problematic social media content is submitted to Junkipedia via tips. Once the submission is validated, an issue is created to track the content through the system, establish a link between multiple tips referencing the same content, and allow Junkipedia contributors to annotate the issue with additional information. [Junkipedia users can create tips within](/getting-started/reporting-and-documenting-misinformation/submitting-tips-within-junkipedia) the system. [Tiplines make it easy to for anyone to submit tips without having to sign in](/getting-started/reporting-and-documenting-misinformation/using-tiplines-outside-of-junkipedia) to a Junkipedia account. Once a tip has generated an issue, see [Editing An Issue](/getting-started/reporting-and-documenting-misinformation/editing-an-issue)to add information to it. # Submitting Tips Within Junkipedia Add a piece of problematic content to the database through your account on Junkipedia.org. Log into[ junkipedia.org](https://www.junkipedia.org/) and click “Submit Tip” from the menu.
Fill out the relevant fields: * **Link to post or website:** If you found the problematic content online, paste in the URL where you found it. * **Describe the problem:** Enter a few sentences about what makes the content problematic. * **Location:** If the problematic content mentions a physical location, enter it here. If you found the problematic content out in the physical world, enter the location where you found it (city/state or zip code). Do not use this field to record what platform you found content on (e.g., Facebook, Twitter, etc.). Junkipedia captures this information automatically. * **Upload an image, screenshot, or video:** If you cannot link to the problematic content (for instance, if you found it in a private Facebook group), you can upload an image or video of the content. * **You must submit at least one of the following:** a link to the content, an image/recording of the content, or a written description of the content. You may leave the other fields blank. * **Click "Submit a Tip":** Junkipedia will check the database to see if another user has submitted the same content. If your tip is new, Junkipedia will turn it into an issue. In either case, you can now view and[ edit the issue in Junkipedia](https://junkipedia.groovehq.com/help/editing-issues). # Using Tiplines Outside Of Junkipedia Tiplines make it easy to for anyone to submit tips without having to sign in to a Junkipedia account. Once any of the supported types of tiplines have been created for your organization, the following instructions show how to use them: * [Web tipline](/getting-started/reporting-and-documenting-misinformation/using-tiplines-outside-of-junkipedia/submit-a-tip-via-web-form) — A publicly accessible web page with a form for entering a tip. * [Email tipline](/getting-started/reporting-and-documenting-misinformation/using-tiplines-outside-of-junkipedia/submit-a-tip-via-email) — Tips will be addressed to an email address for the tipline. * [SMS tipline](/getting-started/reporting-and-documenting-misinformation/using-tiplines-outside-of-junkipedia/submit-a-tip-via-sms) — Tips will be addressed to the tipline's SMS number. * [Whatsapp tipline](/getting-started/reporting-and-documenting-misinformation/using-tiplines-outside-of-junkipedia/submit-a-tip-via-whatsapp) — Tips will be addressed to the tipline's Whatsapp account. * [Slack tipline](/getting-started/reporting-and-documenting-misinformation/using-tiplines-outside-of-junkipedia/submit-a-tip-via-slack) — Tips will be addressed to the tipline's Slack channel. * [API tipline](/getting-started/reporting-and-documenting-misinformation/using-tiplines-outside-of-junkipedia/submit-tips-via-api) — Tips will be sent via HTTP request to the tipline's API endpoint. # Submit A Tip via SMS Submit a piece of problematic content to Junkipedia via SMS text message. Open a new text message and address it to your organization’s SMS tipline. If you need to add your tiplines to your device, see the article[ "Add Tiplines to Your Smartphone."](https://junkipedia.groovehq.com/help/add-tiplines-to-your-device) If you found the content online in a public space, you can send a link. If you can’t link to the content -- like if you found it in the physical world or in a private group or direct message -- you can send a screenshot or written description. Click send. You should receive a response that says, “Tip received!” ![](/files/J2p41lX96K8sN4gheAYx) # Submit A Tip via Email Submit a piece of problematic content to Junkipedia via email. If you've already[ added your organization's tiplines to your smartphone](https://junkipedia.groovehq.com/help/add-tiplines-to-your-device), go to your contacts and find your organization’s tipline email address. You can also find your organization’s email address under “Manage Organization” on Junkipedia.org. You can either send an email via your phone or computer -- just be sure that you send in your tip from the same email address that is associated with your Junkipedia account to ensure that your submissions appear under “My Issues.” In the subject line of the email, type out a very brief summary of your tip. This will become the “Title” of the issue when you log in to Junkipedia. In the body of the message, either copy and paste the URL or text that describes the problematic content, or attach a photo. It’s helpful if you remove your email signature, so the extra text and links don’t end up in your issue. ![](/files/BE0wYtqqJFZoCoErS5sb) Click send. You can now view and[ edit your issue](https://junkipedia.groovehq.com/help/editing-issues) in Junkipedia. # Submit A Tip Via WhatsApp Sending a [tip](/reference-material/glossary#tip) to a Whatsapp tipline works similar to [an SMS tipline](/getting-started/reporting-and-documenting-misinformation/using-tiplines-outside-of-junkipedia/submit-a-tip-via-sms). After you have added the tipline to your Whatsapp contacts, start a new message to this contact. If you found the content online in a public space, you can send a link. If you can’t link to the content -- like if you found it in the physical world or in a private group or direct message -- you can send a screenshot or written description. Click send. You should receive a response that says, “Tip received!” ![](/files/kc0bty0bs4ISIBpYkwkG) # Submit A Tip via Slack If your organization uses Slack, you can integrate Junkipedia into your workspace, enabling you to submit tips from the app. **Before you begin:** Unsure what Slack channel your organization is using with Junkipedia? Ask your organization's Junkipedia manager. And if your organization isn't yet set up to submit tips via Slack, [learn how to connect Junkipedia to Slack](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-a-slack-tipline). Go to your organization’s designated channel for submitting tips and type /junk followed by the URL you’d like to submit. Hit enter. You will receive a message that says “Tip received!” You can now view and edit the issue in Junkipedia. ![](/files/pOAvzSH0TomN6jq5xHUR) # Submit A Tip via Web Form Submit a piece of problematic content to Junkipedia via a web form. If you've already[ added your organization's tiplines to your smartphone](https://junkipedia.groovehq.com/help/add-tiplines-to-your-device), go to your contacts and find your organization’s tipline web form URL. You can also find your organization’s web form URL under “Manage Organization” on Junkipedia.org. Fill in the relevant fields: * **Describe the problem:** Enter a few sentences about what makes the content problematic. * **Link to post or website:** Paste in the URL where you found the problematic content. * **Upload an image, screenshot, or video:** If you can’t link to the content you found (like if you found it in the physical world, in a private group, or received it in a direct message), upload an image or recording of the content here. * **Location:** If the problematic content mentions a physical location (e.g., “Robbers are posing as census workers in Queens, New York”), enter it here. If you found the problematic content out in the physical world, enter the location where you found it (city/state or zip code). Please do not use this field to record what platform you found content on (e.g., Facebook, Twitter, etc.). Junkipedia captures this information automatically. ![](/files/OuGDEnwc0rw3rhJl7VQT) (Hint: Your form may look a little different, but should have the same fields.) Once you’ve filled in the form, click “Submit your Tip.” You can now view and[ edit your issue](https://junkipedia.groovehq.com/help/editing-issues) in Junkipedia. # Submit Tips Via API You can submit a piece of problematic content via the Junkipedia API provided that an [API tipline is configured](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-an-api-tipline) for your organization. As with all API endpoints, you will need need to pass an authentication key in the HTTP header [as described in the general API instructions](/reference-material/api). Use a POST request on the ​/submissions​ endpoint and append /{tiplineIdentifier} to the endpoint path using the contents of the [tipline identifier field](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-an-api-tipline#identifier) in place of {tiplineIdentifier}. Consider the following CURL request as an example. Please substitute 987abcxyz123 for your own API key. ![](/files/9nph5xeSxhalFcpZU9Tr) # Editing An Issue In Junkipedia, [an issue](/reference-material/glossary#issue) is a collection of information about a piece of social media [content that Junkipedia is tracking](/getting-started/reporting-and-documenting-misinformation#issues-represent-tracked-content). ### Semi-Automated Assignment Of Tips To Issues If you submit a tip from within Junkipedia, it will automatically add the tip to an existing issue if a match is found. This match is established by comparing the link submitted in the tip. A new issue will automatically be created if no match to an existing issue is found. If a tip received via a tipline is subject to review and contains a link that does not match any existing issue, no new issue will be created until the tip has been approved in the review process. A new issue will be created upon approval. This automated process requires some manual assistance. When a new issue is automatically generated from a tip, just a few of the issue fields are populated. Enriching the issue with more information is a manual process that relies on working with the [The "Edit Issue" Form](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/the-edit-issue-form) described in an article that follows. It is also possible for the automated process to fail to recognize an appropriate match between a tip and an existing issue when the URLs are not an exact match even when both URLs lead to the same content. In such a case, the it is possible to manually[ add a tip to to an issue](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/adding-more-tips-to-an-issue). It is not really a problem if redundant issues are created for two tips that nearly duplicate each other when they are connected to the same narrative. ### Issue Details And "Edit Issue" Button There are several places in Junkipedia that display lists of issues such as those described in [Reviewing Tracked Content](/getting-started/reviewing-tracked-content). From any page displaying a list of issues, click the title of an issue to open a page focused on details for that issue. This details page contains an "Edit Issue" button that will take you to [The "Edit Issue" Form](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/the-edit-issue-form).
### Contributing Information To Existing Issues The following articles describe how to add information to an issue. * [The "Edit Issue" Form](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/the-edit-issue-form) * [What To Include](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/what-to-include) * [Adding More Tips To An Issue](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/adding-more-tips-to-an-issue) * [Editing Within The Issues List](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/editing-within-the-issues-list) # The "Edit Issue" Form Edit and annotate your issues to capture additional information about them. **On the issue edit page,** you’ll see fields that can be used to help describe the content you’ve found. If a field doesn’t apply to your issue or you aren’t sure about what to enter, just leave it blank.
* **Title and description:** Provide a brief description of the problematic content you’ve found * **Tags:** Tags are categories that help keep Junkipedia organized. Begin typing the tag you’d like to add. If the tag appears in the system, click it to add. * **Problems:** Select the kind of problematic content you’ve found. See our article[ "Classifying Problematic Content"](https://junkipedia.groovehq.com/help/classifying-problematic-content) to review definitions and examples for each problem type. * **There are fact checks related to this issue:** If you have found a fact check related to the content or claim, click the toggle button and paste in a link under "Fact Check Links." **Additional Data** Click the edit button next to "Additional Data" to open and edit more fields: * **Platform(s):** Junkipedia will automatically add information about the platform where you found the content, if you found it online. * **Langauge(s):** Junkipedia will automatically add information about the language the problematic content uses. * **Country(ies):** If the content mentions a particular country, you can add it here. * **State(s):** If the content mentions a particular U.S. state or territory, you can add it here. * **Media Type(s):** You can select if the problematic content you found is a photo, video, link, page, tweet, article, or status. * **Advisory:** If you would like to recommend others take (or not take) a particular action to address the piece of content, you can enter an advisory. * **An example of an advisory** on a piece of content that has received no engagement might be, “This content has received little engagement. Do not engage or amplify.” An advisory on a piece of content that is spreading rapidly might be, “Respond with approved inoculation messaging:....” * If you aren't sure what to put in this field, leave it blank. * **Threat Level:** You can select from five threat levels to classify the piece of content, based on **Data & Society’s** threat analysis recommendations (see below). If your issue is between Data & Society’s threat levels, you can select “moderate” or “significant,” but you should follow the response recommendations for low or medium risk content, respectively. ![](/files/PYcTVYbA2ouhCBBUs7uL) ![](/files/fPBtoRYO3wDt1WhHzX19) * **Make this issue visible to others:** Check this box if you would like other users outside of your organization to see this issue. * **Make this issue public:** Check this box if you would like people outside of your organization's network to see this issue. * **This issue has been reviewed:** Check this box once you're finished editing the issue. * **This issue has been reported to the platform:** Check this box if you or someone else has reported the content to the platform where it was posted. * **The platform took action on this issue:** Check this box if the platform where the content was found took some sort of action on the content (e.g., labeled or removed) When you are finished adding information to your issue, click "Update Issue" to save. # What To Include What information should be included when editing an issue? Below are a few tips to keep in mind when creating or editing an issue. 1. Place yourself in the shoes of someone searching through Junkipedia issues and provide the kind of information that would help them find it when it fits what they are looking for. 2. Provide clear context in the description field and briefly convey the gist of it in the title. 3. Plainly state what is claimed or implied by the content. Describe what is wrong with it. Even potentially truthful statements can be problematic if they are made without evidence or presented out of context to support a false or misleading idea. 4. If the problematic content is embedded in a video, it can be very helpful to point out at least one timestamp that clearly illustrates the problem. 5. Make sure that logical search terms appear somewhere in the title, description, or text content of the post so that someone searching for an issue of this kind is likely to find it. 6. If you know of relevant tags used by similar issues, add them to the tags field. Don't go overboard with tags. Avoid creating new tags unnecessarily. Model your use of tags on other well crafted issues that you've seen. 7. Select problem flags that best represent problems with this issue. Don't add problem flags that are not clearly justified. In practice, very few issues would have all of these flags selected. 8. Select a narrative if you are confident that it is relevant. A significant issue will eventually be attached to a narrative. Some issues are appropriately linked to 2 or more narratives but this is not common. 9. When an issue is first added, its eventual level of engagement, threat, or other significance may not be immediately apparent. It is common to leave "Additional Data" to its default setting when the significance of the issue is uncertain. By the time multiple issues become linked in support of a singIe narrative their significance becomes more clear and it becomes important that their "Additional Data" fields accurately portray this significance. # Adding More Tips To An Issue There are essentially two general ways for multiple tips to become associated with a single issue. * Let a [new tip be automatically matched to an existing issue](/getting-started/reporting-and-documenting-misinformation/editing-an-issue#semi-automated-assignment-of-tips-to-issues). * Open a specific issue for editing and manually insert a new tip into it as described below. ### Add Tip From "Edit Issue" Page After [navigating to the "Edit issue" page](/getting-started/reporting-and-documenting-misinformation/editing-an-issue#issue-details-and-edit-issue-button), you can click the "+Add a Tip" button to insert a new tip that supports this issue. Note that this method of adding a tip bypasses [the automated process](/getting-started/reporting-and-documenting-misinformation/editing-an-issue#semi-automated-assignment-of-tips-to-issues) for matching incoming tickets to existing issues and instead forcibly adds the tip to this issue. ![](/files/oLRxdzbmbLxiS6pL4L2L) # Editing Within The Issues List When we cover [Reviewing Tracked Content](/getting-started/reviewing-tracked-content), you will frequently be working with lists of issues. When you have a list of several issues and just want to edit some of their primary details, you can move through them quickly by editing right within the issues list. The following issue fields can be edited with this method: * [Title & Description](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/editing-within-the-issues-list/issue-title-and-description) * [Tags](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/editing-within-the-issues-list/adding-tags-to-an-issue) * [Narratives](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/editing-within-the-issues-list/linking-issues-to-narratives) # Issue Title & Description In order to edit an issue's title or description field [right from the issues list](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/editing-within-the-issues-list), roll over the field with your cursor until a pencil icon appears just after the test. You can then click on this pencil icon to edit the text right in place. ![Edit issue title in place.](/files/5MmWGsnLT7S1Sccx0Ssp) ![Edit issue description in place.](/files/4j8LEHmQIxT4GGi67TFl) # Adding Tags To An Issue ![](/files/dydNvrNvqhfEJEb4YaQ2) In order to edit an issue's tags field [right from the issues list](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/editing-within-the-issues-list), click the "Edit Tags" button (shown above). You can then start typing relevant terms and existing tags will appear in an autosuggest menu for you to select from (as shown below). If no suggestions match, you can hit return to create a new tag. You can also click the small "X" symbol to the left of a previously added tag to remove it. When you are done modifying the list of tags, click the "Update Tags" button. Please try to use existing tags when possible and avoid creating new tags unnecessarily. ![](/files/X6TYlkslh0pDEby8gncM) ![](/files/RYdZcHNTiF0fCXHAqXY9) # Linking Issues To Narratives ![](/files/HiYL9FGCe9kkwyEISdkt) To add or remove narratives from this isssue, click "\[Edit Narratives]". You can then start typing relevant terms and existing narrative will appear in an autosuggest menu for you to select from (as shown below). You can click the small "X" symbol to the left of a previously added narrative to remove it. When you are done modifying the list of tags, click the "Update Narratives" button. ![](/files/qGLlw8gPiPFhAYFB0fOr) ![](/files/1OgurLyd0XXjRO0P8s4l) # Reviewing Tracked Content In Junkipedia, [an issue](/reference-material/glossary#issue) is a collection of information about a piece of tracked content. It originates from [a tip](/reference-material/glossary#tip) that provides the first report of problematic content. When multiple tips reference the same URL, they will automatically be linked to the issue created by the first approved tip to report it. ### Browse Issues Click "Issues" and then "All Issues" from the menu to work with issues that are currently being tracked. ### View "My Issues" Click "Issues" and then "My Issues" from the menu to see a list of issues created from tips that you submitted.
### Searching And Filtering Issues Learn more about searching, filtering, and tracking issues with the following articles: * [Searching For Issues](/getting-started/reviewing-tracked-content/searching-for-issues) * [Filtering Issues](/getting-started/reviewing-tracked-content/filtering-issues) * [Creating Saved Search Alerts](/getting-started/reviewing-tracked-content/creating-saved-search-alerts) To add more information to issues, revisit [Editing Within The Issues List](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/editing-within-the-issues-list). # Searching For Issues The simplest way to look for issues is to search for key words. From the "All Issues" page, simply type a key word into the search box and hit enter.
For example, I can enter "elections" to help me track misinformation related to relating to that topic. I am then shown a list of issues that contain this key word. ![](/files/ICoNP9oRVMOCH9bq2EUg) #### Multiple Keywords I can find more results by trying related key words such as "voting," "vote," and "ballot" one at a time. However, if I enter all of these key words at once I will get fewer results because the system will try to match all of these words. Continue reading [Filtering Issues](/getting-started/reviewing-tracked-content/filtering-issues) to learn about more options for sifting through content that has been collected into the system. # Filtering Issues In the [Searching For Issues](/getting-started/reviewing-tracked-content/searching-for-issues) section, we saw that entering a key word into the search box is a simple way to find issues related to your topic of interest. Users can also apply additional filters, located to the right of the search box. Click the small arrow button to open additional filters.
### Issue Filtering Options Note that filtering options are combined with terms entered into the search box to fine tune search results. If nothing is entered into the search box, only the filter options will be used to limit the search results.
Some of the information that useful for filtering is automatically added by the system. Engagement, for example, is automatically tracked by the system. Other information, such as "Threat Level" can only be added manually. For this reason, the issue filtering options become especially useful when you are collaborating with others and have agreed on practices for annotating issues with additional information. #### Boolean Operators This feature allows the following operations to be included in the search string. * `+` signifies AND operation * `|` signifies OR operation * `(` and `)` signify precedence * `-` signifies NOT operation * `"` quotes a literal string to signify a phrase for searching See the [boolean operators](/reference-material/glossary#boolean-operators) glossary entry for detailed examples. #### Platforms The "Platforms" filter can include issues from any of the selected platforms in your search results. If no platforms are specified, search results will include issues from all platforms. If one or more platforms are specified, search results will only include issues with tips originating on one of these platforms. Note that the most popular platforms can be selected from a list of radio style buttons. There is a small box just to the right of these radio buttons that you can click on to enter additional platforms. #### Date Select your desired timeframe to view issues only from that period. #### Narrative The "Narratives" filter allows you to specify which narratives you want to include your search results. If no narratives are specified in this filter, search results will not be limited by narratives. If one narrative is selected, search results will be limited to issues referencing that narrative. If more than one narrative is selected, the "Require All" checkbox to the right of this field will have an impact. If the checkbox is empty, search results will be limited to issues related to any of the narratives listed. If the checkbox is checked, search results will be limited only to issues related to all of the narratives listed. #### Engagement The system automatically tracks platform statistics on how many people have engaged with content referenced by this issue. Move the slider to the right to limit the search results to issues known to have higher levels of engagement. #### Topics Users can add tags to issues, which we call "topics." Select one or more topics from the list to view only issues that have been tagged that way. #### Threat Level Threat level is not assigned by the system and can only be added manually. When a threat level other than "All" is selected, only the issues that have been manually set to the selected level will be included in search results. #### User The "User" filter allows you to limit your search results to issues created or approved by a single, specified Junkipedia user. If this filter is left empty, your search results are not limited to issues created or approved by any particula user. #### Language The language associated with an issue is automatically detected when an issue is created from a tip. This automated detection can make mistakes. The most common mistake is for it to only detect one language in content that includes multiple languages. An issue's language field can be manually edited to refer to multiple languages. If no language is specified in this filter, search results will ignore the language field. If one language is selected, search results will be limited to issues that include that language. If more than one language is selected, the "Require All" checkbox to the right of this field will have an impact. If the checkbox is empty, search results will be limited to issues with any of the language listed. If the checkbox is checked, search results will be limited only to issues with all of the language listed. #### Organization The "Organization" filter can include any number of organizations that are in the same network as your organization. If no organization is specified, search results will include issues created from tips by any member of any organization in your network. If one organization is selected, search results will be limited to issues with tips originating with that organization. If more than one organization is selected, the "Require All" checkbox to the right of this field will have an impact. If the checkbox is empty, search results will be limited to issues with tips originating with any of the organizations listed. If the checkbox is checked, search results will be limited only to issues with tips originating with all of the organizations listed. #### State This field refers to US states or territories referenced in tips attached to this issue. If empty, this field is ignored. If one US state or territory selected, search results will be limited to issues with tips referencing that state or territory. If more than one US state or territory is selected, the "Require All" checkbox to the right of this field will have an impact. If the checkbox is empty, search results will be limited to issues with tips referencing any of the US states or territories listed. If the checkbox is checked, search results will be limited only to issues with tips referencing all of the US states or territories listed. #### Country This field refers to countries referenced in tips attached to this issue. If empty, this field is ignored. If one country is selected, search results will be limited to issues with tips referencing that country. If more than one country is selected, the "Require All" checkbox to the right of this field will have an impact. If the checkbox is empty, search results will be limited to issues with tips referencing any of the countries listed. If the checkbox is checked, search results will be limited only to issues with tips referencing all of the countries listed. #### Problem The problem field is a manually edited issue field that is not filled in by any automated process. If no problem is added to the filter, search results will ignore the problem field. If one problem is selected, search results will be limited to issues that include that value in their problem field. If more than one problem is selected, the "Require All" checkbox to the right of this field will have an impact. If the checkbox is empty, search results will be limited to issues with any of the problems listed. If the checkbox is checked, search results will be limited only to issues with all of the problems listed. #### Media Type The "Media Type" filter allows you to specify which types of media you want to include your search results. You can select from among the media types shown in a list of radio style buttons. If no media types are specified, search results will include issues of all media types. If one or more are specified, search results will only include issues referencing any of the specified media types. #### Tiplines The "Tiplines" filter allows you to specify which of your organization's tiplines you want to include your search results. If no tiplines are specified in this filter, search results will not be limited to issues originating with any specific tiplines. If one tipline is selected, search results will be limited to issues related to tips from that tipline. If more than one tipline is selected, the "Require All" checkbox to the right of this field will have an impact. If the checkbox is empty, search results will be limited to issues related to tips from any of the tiplines listed. If the checkbox is checked, search results will be limited only to issues related to tips from all of the tiplines listed. ### Boolean Filters Dropdown: #### Is Fact Checked A fact checked issue has been manually checked and should include fact check evidence links. When the "Is Fact Checked" filter button is turned on, your search results are limited to fact checked issues. #### Is Reviewed An issue review field is manually set by a reviewer when the issue has passed review. When the "Is Reviewed" filter button is turned on, your search results are limited to reviewed issues. #### Is Public An issue can have its "public" field manually set to allow the issue to be accessible outside of the network in which it was created. When the "Is Public" filter button is turned on, your search results are limited to public issues. #### Has Removed Content Platforms sometimes remove misinformation that has been reported to them and sometimes they remove content of their own accord. When the "Has Removed Content" filter button is turned on, your search results are limited to issues for which content has been removed from the platform since the initial tip to Junkipedia. #### Has No Narrative New issues are not connected to any narrative until one is manually assigned. When the "Has No Narrative" filter button is turned on, your search results are limited to issues that have not yet been assigned to a narrative. #### Has No Tags New issues have no tags until they are manually assigned. When the "Has No Tags" filter button is turned on, your search results are limited to issues that have not yet been assigned any tags. # Creating Saved Search Alerts Your daily workflow may involve similar searches that use the same filtering options. To save time and assure consistency, you can save specific search queries with your chosen filtering options. Not only can you save these search settings, you can assign a name to the query, modify and save a copy with a different name, and you can have the system automatically run this search and send you updated results on an hourly, daily, or weekly basis. To take advantage of these saved search query features, open the issue filtering options, create a query, and click the "Save" button. ![](/files/fd8cmgIufQGYUKLcbeTb) When you save this search, give it a name and decide whether you want to be alerted to new results in the future. If you want alerts via email, turn on the switch for email and select how often you want to be notified of updates. Slack alerts are also possible if you perform the Slack integration steps described in [Hosting A Slack Tipline](/getting-started/setting-up-tiplines/configuring-tipline-properties/hosting-a-slack-tipline) and select one of your Slack channels for the incoming alerts. ![](/files/608l7n0xGx5gmcfnfpy8) You can get back to all of [your saved searches listed just below "My Issues" ](/getting-started/reviewing-tracked-content#go-to-my-issues-page)on the sidebar to the left of the "Browse Issues" page. ![](/files/Qci5h3RxHLyQUu5FWhp2) # Managing Narratives In Junkipedia, [a narrative](/reference-material/glossary#narrative) is a false or misleading story first noticed in one tip and tracked across multiple [tips](/reference-material/glossary#tip) and [issues](/reference-material/glossary#issue) as the story spreads through social media. See [Tip-Issue-Narrative Pipeline](/what-is-junkipedia/tip-issue-narrative-pipeline) for an explanation of the relationship between tips, issues, and narratives. ### Go To Narratives List Page Go to the Narratives list page to view narratives that are currently being tracked. In the normal desktop layout, you will see the "Narratives" tab at the top of the page. ![](/files/r1VDmWS3GlvX8YJ1ER26) If you are working with a narrow browser window, use the "Jump To:" pulldown menu to select "Narratives". ![](/files/KLzH4uQZOTOJGqP8ZOyc) You can search narratives by entering a keyword in the search box at the top of the "Narratives" page. You can sort by newest first, highest engagement first, or most recently updated. You can also filter by platform. ### Go To Narratives Detail Page From the narratives list page, click on the title of a narrative to see that narrative in a detailed view or click on the "Edit" button to the right of the title to jump straight into editing. Note that the narrative details page includes automatically generated statistics not shown in the narrative editing page. ![](/files/9bU7LlpOh9t7AK5BBM4m) Below is a sample from the narrative details page. Note an "Edit Narrative" button in the upper right to get to the editing page. ![](/files/apEph1wrk5wdnmp3HMj8) ### Narrative Editing Page Whether clicking a narrative edit button from the narratives list or from the narrative detail page, you will be taken to the following page for editing the selected narrative. ![](/files/wqMbb12PidTj18BeZ3cV) ### Working With Narratives Learn more about narratives with the following articles: * [Adding Issues To A Narrative](/getting-started/managing-narratives/adding-issues-to-a-narrative) * [Describing A Narrative](/getting-started/managing-narratives/describing-a-narrative) * [Preparing A Response](/getting-started/managing-narratives/preparing-a-response) * [Making A Narrative Public](/getting-started/managing-narratives/making-a-narrative-public) # Adding Issues To A Narrative There are multiple ways to connect issues to narratives. In [Linking Issues To Narratives](/getting-started/reporting-and-documenting-misinformation/editing-an-issue/editing-within-the-issues-list/linking-issues-to-narratives), we covered how to add narratives when you are editing an issue. Below, we look at [starting from the narrative editing page](/getting-started/managing-narratives#narrative-editing-page) and adding issues to it. Note that the "Narrative Elements" section on this page is an editable list of issues. ![](/files/FhyCrE3e4ewPL0SblPYY) If you set the cursor in the box below the "Narrative Elements" label and start typing, it will use autosuggest to help you find matching issue titles. ![](/files/VLFzdhogDvpwmqLL9vfh) Click the "X" to the left of a previously entered issue title if you want to remove it. When done adding issues, click the "Update Narrative" button to commit the changes. # Describing A Narrative The title of a narrative should read like the headline for a story. The description field should explain the claim that is being made so that it can be recognized in tips and issues that have not yet been connected to this narrative. In the description, include a statement about what makes this narrative problematic. Together, the title and description should include the most likely key words that would be used to search for information about this story. # Preparing A Response When a narrative experiences increasing engagement on a divisive topic, the fact based resources necessary to prepare a response become more valuable. Narratives in Junkipedia have two fields useful for preparing a response. One is a Response Checklist field in which to compose arguments that counter the narrative. The other is a list of Coverage Links referring to articles that confront the narrative. These fields can be used in combination with the fact check links contained in specific issues to confront specific problematic content as well as the overarching narrative behind it. ### Response Checklist The response checklist is a rich text field that can be edited from the [Narrative Editing Page](/getting-started/managing-narratives#narrative-editing-page). This is a place to gather analysis and form arguments that can be used to dispel misinformation related to the narrative. The rich text includes the ability to create hyperlinks to other web sources. Go to the following narrative and open it with the edit button to see a good example of a response checklist: [junkipedia.org/narratives/skepticism-about-the-existence-of-a-test-for-omicron-variant](https://www.junkipedia.org/narratives/skepticism-about-the-existence-of-a-test-for-omicron-variant) ### Coverage Links Before you've had time to conduct fact checking research and form your own well reasoned response to an emerging narrative, you find useful article written by trusted sources. You can use the Coverage Links field to store links to these articles. You may find it useful later to use some of these as hyperlinks within arguments added to the Response Checklist. Go to the following narrative and open it with the edit button to see a good example coverage links: [junkipedia.org/narratives/6](https://www.junkipedia.org/narratives/6) # Making A Narrative Public If you have sufficient privileges to make a make a narrative public to Junkipedia users outside your organization and network, you will see a checkbox labeled "Public" near the bottom of [the narrative editing page](/getting-started/managing-narratives#narrative-editing-page). If this checkbox does not appear, you do not have the ability to change the public setting for this narrative. ![](/files/kY47HNWJJhTh7NPsReRP) When done changing the public setting or editing properties of the narrative, click the "Update Narrative" button to commit the changes. # Social Media Monitoring The Junkipedia monitoring system allows you to find and archive social media content you are interested in without having to go to those platforms directly. Instead, you can set up a single feed of content from multiple platforms. Junkipedia periodically collects new content from selected channels and allows you to view it within the monitoring system. Note that the ability to monitor feeds is only available if it has been enabled for your account. If the option does not appear among the tabs and menus discussed below, you will not be able to use the feature until an administrator enables it for your account. Please email to set up monitoring on your account. ### Go To Monitoring Page Go to the monitoring page to view content from existing feeds, and to modify feeds or create new ones. In the normal desktop layout, you will see the "Monitoring” tab in the left sidebar.
# Introducing The Junkipedia Monitoring System A short tour of Junkipedia's monitoring interface The Junkipedia monitoring system allows users to view content from a number of mainstream and alternative social media platforms (as well as podcasts), without having to log into the platforms directly: * Bitchute * Facebook * Gab * GETTR * Instagram * OK * Parler * Rumble * Telegram * TikTok * Truth Social * Twitter * VK * YouTube Just like you can create lists of users to follow on Twitter or subscribe to on YouTube, Junkipedia users can create lists of accounts from these platforms, as well as lists of hashtags or search terms. The monitoring system pulls this content into a single unified feed within Junkipedia for easy monitoring. ### Manage Your Monitoring Lists Users will first want to [create](https://junkipedia.groovehq.com/help/create-lists-to-monitor-tiktok-youtube) lists to monitor or [follow](https://junkipedia.groovehq.com/help/follow-monitor-public-lists) public lists created by other users. Once you've created or followed lists, content should appear in your main monitoring feed at junkipedia.org/monitoring. You can select which lists to view from the dropdown labeled “lists” at the top of the page. In the main feed, you will see all of the posts associated with your lists. Check or uncheck lists in the dropdown to include or exclude their content from the main feed. ### **Search, Sort, and Filter Content** At the top, you'll see several ways to search, sort, and filter content in the main feed.
Enter any term into the search bar to surface posts that contain that word. If you are following any YouTube channel lists, the system will also search the YouTube videos' automated transcripts for the term, in addition to title and description text. Junkipedia will also automatically transcribe audio from TikTok videos and podcasts and search those transcripts for your terms. You can also sort posts by newest, oldest, engagement (posts with the most views, likes, comments, shares will appear first), and random. There are also several ways of filtering content: * **Platform:** Select a platform from the dropdown menu to see only content from that particular platform. * **Age:** Select a date parameter from the dropdown menu to see only content created within that time frame. For example, if I only wanted to see content published within the last week, I would select "Last 7 Days." * **Post Type:** Select photo, video, link, status, document, audio, or podcast to see only posts that contain that type of content. * **Language:** Select a language from the dropdown to see posts only in that language. * **Engagement:** Select a value from the dropdown menu to see only content that has received at least that much engagement. For example, if I only want to see content that has received more than 1,000 views/ likes/ comments/ shares, I would select ">1K." * **Exclude:** Exclude certain kinds of content from appearing in your feed, for example replies, posts, and advertisements. * **Transcripts:** Select “No Transcript” or “Has Transcript” to include/exclude video posts with or without a transcript. * **Add Filters:** Add additional custom filters that allow you to filter channels by categories like U.S. state, political party, or candidate status. ### **Monitor Content** You can view content, including video, directly within the main monitoring feed. If you would like to view the original post, click the platform logo on the upper left of the post. At the bottom of the post, you'll see all of the available engagement data: likes, shares ("forwards"), comments, and views. A blue arrow next to the engagement data indicates the post is a reply.
### **Add Content to Junkipedia** If you've found a post you'd like to add to Junkipedia, click the arrow at the top of the post and then select “Add as tip.”
### **Channel Page** The channel page will give you additional information about a specific channel or account you've added to a monitoring list. To view a channel's page, simply click their channel name in any post.
The channel page displays the channels name, a link to the channel, any lists the channel belongs to, when the channel was first created, the total number of posts the channel has published, a description (if they've created one), and overall channel engagement data (total subscribers/likes, total views, total posts published, total comments), and whether or not the channel is currently public. Beneath, you'll see a feed of all posts published by the channel.
# Searching The Database The monitoring system collects content based on [lists of collection criteria](https://docs.junkipedia.org/reference-material/glossary#list) and stores each piece of content as a "post" in Junkipedia's database. The collected posts can then be more narrowly searched within the database.\ To search posts that have been collected by the monitoring system, see the top row of search and filter options [on the monitoring page](https://docs.junkipedia.org/getting-started/social-media-monitoring#go-to-monitoring-page) and the explanation of each option described below.
## Search Box If you enter keywords in the search box, the search with attempt to find posts relevant to all of the keywords. ## Boolean Search and Transcript Text Search This feature allows the following operations to be included in the search string. * \+ signifies AND operation * \| signifies OR operation * ( and ) signify precedence * \- signifies NOT operation * " quotes a literal string to signify a phrase for searching **NOTE:** Boolean operators “OR” “AND” will not work in the Junkipedia monitoring system. See the [Boolean operators](https://docs.junkipedia.org/reference-material/glossary#boolean-operators) glossary entry for detailed examples. Select the arrow next to “search posts” and check “Boolean Search Operators” to enable. You can also search for your terms in available transcripts by checking “Transcript Text.”
## Sort Order The search results can be ordered starting with newest, oldest, or highest engagement. ## Platform Under the Platform drop down menu, select which social media sites you’d like to search. If you don't specify any platforms, posts from all of them will be considered. ## Date Range You can select a date range for how far back in time you want to search. Only posts newer than this limit will be included in the search results. ## List Selection Select any number of lists from this drop down menu to narrow the search to posts collected by certain lists. If no lists are specified, all posts in the database will be searched regardless of lists that caused them to be collected. ## Post Type Use this drop down menu to limit the search results to posts of one of the following types or allow all types. * **Photo:** The primary content of the post is any image or photograph. * **Video:** The primary content of the post is a video. * **Link:** The post includes a URL. * **Status:** The post includes only a text status update. * **Document:** The primary content of the post is an uploaded document (like a .pdf file) * **Audio:** The primary content of the post is an audio recording. * **Podcast:** The primary content is a podcast. ## Language You can select which language(s) you would like included in search results. If no languages are selected, all languages will be included. ## Engagement Range You can set an upper and lower bounds on the popularity of posts you want to include in the search results. Junkipedia checks engagement statistics provided by the platforms. ## Exclude If you don’t want a particular type of post to appear in search results, you can elect to exclude replies, advertisements, or posts. ## Transcripts You can elect to search posts that have an available transcript, or do not have an available transcript. If “Has Transcript” is selected, Junkipedia will return only posts that have associated transcripts that contain your search terms. ## Add Filters Many channels in the Junkipedia system have been assigned certain attributes. For example, the Twitter account of a Democratic politician from New York would have the attributes “Democratic” and “New York.” You can elect to add additional filters for available attributes like U.S. state, party affiliation, or candidate status. ## Save Search Click this button to save and reuse these search criteria under a name that you provide. All of your saved searches are listed in the left side panel. If the browser window is narrow, the left panel may appear hidden. You can open the panel by clicking on the 3 parallel lines icon at the top left of your window.
## Sort Order The search results can be sorted by newest, oldest, or highest engagement. You can also elect to sort posts randomly, which can be useful in certain circumstances where many people on your team are monitoring the same search results. # Following Public Lists Follow public lists created by other Junkipedia users. To follow a public list, log into Junkipedia and go directly to[ https://www.junkipedia.org/lists/public](https://www.junkipedia.org/lists/public). Alternatively, you can access public lists by clicking "Lists">”Public Lists” from the menu on the left side of your screen.
Scroll or search to find the list you'd like to follow and click the blue "Follow" button. Click "Monitor Feeds" in the left panel to return to the main monitoring feed.
# Building Your Own Lists The entire monitoring system is based on[ lists of collection criteria](https://docs.junkipedia.org/reference-material/glossary#list) informally known as lists. To begin, you can follow existing lists created by other users. When you are ready to create your own lists, navigate to the [monitoring system](https://docs.junkipedia.org/getting-started/social-media-monitoring#go-to-monitoring-page) and select “Lists”> “Add New List.” This is the same side panel[ where you can find your saved searches](https://docs.junkipedia.org/getting-started/social-media-monitoring/searching-the-database#saved-search-button).
When you select “Add New List,” the “Create a New Monitoring List” form opens.
* **Name:** Give the list a name to distinguish it from other lists. It is often useful to mention the platform in the list name. * **Platform:** The list will pull content from the platform selected here. At this time, lists can only contain channels from a single platform. * **Type:** Select “Account/Channel List” to create a list of accounts. Select “Terms” to search the selected platform for those terms. * **Description:** Enter a summary of the type of accounts/terms on your list. * **Collect Historical Data:** Check this box to enable collection of available historical posts. * **Public:** Check this box to enable Junkipedia users outside of your organization to follow your list. * **Shared with my org:** Check this box to automatically share your list with others in your Junkipedia organization. Click “Create List.” To learn about adding channels to and editing your list, see [Edit an Existing List](https://docs.junkipedia.org/getting-started/social-media-monitoring/edit-an-existing-list). # Edit an Existing List You can edit a list you created, or one that was shared with you. ***Note:** Lists imported to Junkipedia from CrowdTangle (i.e., Facebook and Instagram account and search term lists) cannot be edited in Junkipedia. They must be edited in CrowdTangle. Learn more about CrowdTangle lists*[ *here*](https://help.crowdtangle.com/en/articles/1140912-what-is-a-list)*.* Navigate to the monitoring system, then select “Lists”>”Manage Lists.”
Scroll to find the list you'd like to edit and click its name to open. You can now add accounts/channels or search terms to the list, edit the list details, or share the list with other users.
Add a single channel URL or term to your list in the “Add Channel” box. Add multiple channels by selecting “Import a list.” Click “Edit List” to update the name or description of your list, or adjust other settings, like list privacy and collection criteria.
Click “Sharing” to update which users have access to your list. Click “Share list to user” and begin typing the name of the user you’d like to select in the search box. Click “Share.” To allow another user to edit your list, click the blue “x.” When you’ve successfully enabled that user to edit, the blue x will become a green checkmark. To unshare the list with a user, click the red trash icon next to their name.
# Sharing your lists Lists [you create](https://docs.junkipedia.org/getting-started/social-media-monitoring/building-your-own-lists) are private by default – they are not accessible by any other users. However, you have the option of sharing your lists with other members of your organization or sharing publicly with all Junkipedia users. To change privacy settings on a list, navigate to the monitoring system and then click “Lists”>”Manage Lists.” Click the name of the list you want to change. Next, select “Edit List” from the top right.
On the Edit List page, you can elect to make your list public so that any Junkipedia user will be able to follow it. You can also elect to share your list only with others in your organization. You can change these settings at any time.
You can also share your lists with individual users inside or outside of your organization. Open the list you’d like to share (navigate to the monitoring system, click “Lists”> “Manage Lists” and click the name of the list) and click “Sharing” from the top right.
Click “Share list to user” and begin typing the name of the user you want to share your list with. Click their name to add them to the list. You can also allow other users to edit your list by clicking the blue “x” that appears under “Can Edit.” Click the x to toggle editing abilities on. When you’ve successfully given edit access to the user, a green checkmark will appear under “Can Edit.”
When sharing lists with others, put care into the title and description fields to help others find it. Poorly named lists are better left unshared because they won't get used and will just get in the way of finding lists that are useful. # Using Actor Sets Monitor across platforms for all the channels of the actors you care about. We often face the research challenge of wanting to monitor a specific group of people or institutions—we call them *actors*—across all their online activity: many channels across multiple online platforms. For example, all the online channels, across platforms, for all elected politicians in a country. Which posts and narratives are getting the most engagement? In Junkipedia, you can achieve this using actor sets. Actor sets are collections of common actors (like people and organizations) that you can use as free starting points for your research, provided by Junkipedia. Learn more about [actors](/reference-material/glossary#actor) and [actor sets](/reference-material/glossary#actor-set) in the Glossary. You can view a list of all the actor sets you have enabled on the [Actor Sets page](https://www.junkipedia.org/actor_sets). ### Enabling Actor Sets Researchers in different contexts are interested in different actor sets—for example, most often its US-based researchers who are interested in monitoring a US politicians actor set, but others not so much. To keep things clear, you can enable the actor sets that are relevant for your work and not see the ones that aren't. 1. On the [*Manage Your Account* page, scroll down to *Actor Sets*](https://www.junkipedia.org/users/account#actor_sets). Here you will see the currently available actor sets. 2. Click on the check-boxes for the actor sets you want to use, and click ‘Update’ to save these settings. Only the actor sets you enable will show up for you as filter options on the [Monitoring](https://www.junkipedia.org/monitoring) and [Channels](https://www.junkipedia.org/channels) pages.
### Monitoring with actor sets Once you have [enabled an actor set](#enabling-actor-sets), you will see it listed under the *Actor Sets* filter on the [Monitoring](https://www.junkipedia.org/monitoring) and [Channels](https://www.junkipedia.org/channels) pages.

Click on the Actor Sets filter to apply the actor sets you have enabled.

#### Filtering with special actor set attributes If you are monitoring an actor set, you can apply special filters for any actor set specific attributes (learn more about [actor set attributes in the glossary](/reference-material/glossary#actor-set)). 1. Click on the arrow button to show the extended filters. 2. Open the 'Actor Set Attributes' filter to see all the available filters for each actor set. 3. When you select an attribute to filter by, a new filter option will appear, allowing you to apply filters for the values for that attribute.

You can filter using attributes that are particular to your actor set. In this example, filter by state to see just the posts from politicians in Alaska.

#### Creating charts with actor set attributes You can also view your monitoring results as charts, and break the data down using these attributes. 1. Click the chart icon to view your monitoring results as a chart.

The 'View as' settings are on the right hand side of the monitoring results.

2. Update the 'Breakdown by' configuration to use on of the actor set attributes, to show a comparison of the posts by different kinds of actors in your set.

This chart shows posts for the last 7 days, broken down by the actor set attribute 'Registered Political Party' allowing you to compare the frequency of posts by politicians in the different parties listed.

# Glossary Key terms and concepts in Junkipedia. ### Actor Actor is our generic term for all the different entities in the world who are communicating online, like organizations, people, companies, institutions, campaigns, community groups and so on. Actors own and operate online communications [*channels*](#channel) across different platforms, like Facebook accounts, TikTok accounts, YouTube channels, Telegram channels, and podcast feeds for example. Actors communicate across all these channels in coordinated and complex ways. Junkipedia allows you to [monitor all of an actor’s channels](/getting-started/social-media-monitoring/using-actor-sets), so you avoid missing important parts of their overall story.

Actors have many channels.

Let’s look at an example. Our *actor* will be [Randi McCallian, 2024 candidate for the US House of Representatives](https://www.junkipedia.org/actor_sets/2/actors/4027). McCallian has 5 *channels* being tracked in Junkipedia: accounts on [Twitter](https://www.junkipedia.org/channels/8398509), [Facebook](https://www.junkipedia.org/channels/25517069), [TikTok](https://www.junkipedia.org/channels/9358945), [YouTube](https://www.junkipedia.org/channels/25508229) and [Instagram](https://www.junkipedia.org/channels/25518008).

Actor Randi McCallian is linked to five channels being tracked in Junkipedia.

Actors are added to Junkipedia through [*actor sets*](#actor-set). ### Actor Set Actor sets are collections of common [actors](https://docs.google.com/document/d/1Cv6ADWKy4X4Fam5Xhxr5neBlAxq6jM7l14SsMXZJfcE/edit#heading=h.mcbokasneg60) (like people and organizations) that [you can use as free starting points for your research](/getting-started/social-media-monitoring/using-actor-sets), provided by Junkipedia. For example, [US Politicians - Federal](https://www.junkipedia.org/actor_sets/2) is an actor set that includes politicians as actors—in fact, all the incumbents and candidates who ran for federal office in 2024 in the US House, Senate, and for President. In Junkipedia, you can [see the latest online activity](/getting-started/social-media-monitoring/using-actor-sets#monitoring-with-actor-sets) across all of the channels belonging to all of the actors in an actor set. With the actor set [US Politicians - Federal](https://www.junkipedia.org/actor_sets/2) for example, you can see[ the online posts with the most engagement across all these politicians in the last week](https://www.junkipedia.org/monitoring?sort_by=engagement\&sort_order=desc\&actor_set_id%5B%5D=2), and filter and [chart](https://www.junkipedia.org/monitoring?actor_set_id%5B%5D=2\&breakdown_attribute%5Bactor_set%5D=105\&group_by=1h\&sort_by=engagement\&sort_order=desc\&view_as=chart) these posts in all kinds of useful ways.

Actor Sets have many actors, who can each have many channels.

Every actor set has a set of attributes that describe and categorize its actors, allowing you to filter and compare within the group. For example, the [US Politicians - Federal](https://www.junkipedia.org/actor_sets/2) actor set has many attributes. It has an attribute called ‘Registered Political Party’, which allows you to filter down to see [only online activity from ‘Democratic Party’ politicians](https://www.junkipedia.org/monitoring?actor_set_id%5B%5D=2\&breakdown_attribute%5Bactor_set%5D=105\&group_by=1h\&sort_by=published_at\&sort_order=desc\&view_as=card\&actor_set_attributes%5B105%5D=4020). It has another attribute, ‘State’, which allows you to filter down to look at [online activity from just the politicians running for office in Michigan](https://www.junkipedia.org/monitoring?actor_set_attributes%5B99%5D=4077\&actor_set_id%5B%5D=2\&breakdown_attribute%5Bactor_set%5D=105\&group_by=1h\&sort_by=published_at\&sort_order=desc\&view_as=card), for example. There is a lot of flexibility in how you can combine and compare these attributes, and also export the data for your extended analysis. Currently, new actor sets are being added by the Junkipedia team, however we know that many researchers have their own actor sets they would like to use and share through Junkipedia. Please [contact us](https://www.junkipedia.org/contact) if you have actor sets you would like to load into the system, as we are hoping to trial this new feature in the coming months. ### Alert Junkipedia allows you to subscribe to alert notifications when new [issues](/reference-material/glossary#issue) matching pre-defined search criteria become available to you in the system. For more details on this feature, see [Creating Saved Search Alerts](/getting-started/reviewing-tracked-content/creating-saved-search-alerts). ### Boolean Operators When using Junkipedia text search features, the "boolean operators" option allows symbolic logic expressions to be used. With this option following logical operators are supported: * `+` signifies AND operation ([When using the API, the code "%2B" may be substituted](/reference-material/api/query-string-parameters/text-search-parameters#why-this-awkward-code)) * `|` signifies OR operation * `(` and `)` signify precedence * `-` signifies NOT operation * `"` quotes a literal string to signify a phrase for searching To use these operators, consider a sample database containing the following records: A.) lions and tigers and bears B.) snakes and lizards and bears C.) bears and snakes The following search string using the AND operation would yield results B & C. snakes + bears The following search string using the OR operation would yield results A & B. lions | lizards The following search string combines the above operations with parenthetical groupings and yields results A & B. lions | (snakes + lizards) The following search string using the NOT operator yields A & C. \- lizards The following search string using literal quotes yields A & B. "and bears" ### Channel A [platform](#platform) specific source of [social media posts](#post) is often called a channel. A channel can be as simple as all public posts from a specific social media user identity or something more complex that multiple users can selectively contribute to. ### Content In the context of social media [platforms](#platform), or websites in general, content refers to information shared in any of the various forms supported by the platform such as images, video, text, and links to other content. ### Engagement In the context of social media [platforms](#platform), engagement is ### Feed In the context of social media [platforms](#platform) a feed is a series of [posts](#post) that have been algorithmically placed in a queue for the user's consumption. ### Follower / Following [Social media users](#user) can influence the [content](#content) appearing in their [feeds](#feed) by subscribing to [channels](#channel) that they wish to follow. In many cases, it is possible to view the relationships between channels and their followers. Great attention is paid to the number of users following a specific channels as an [engagement](#engagement) metric. ### Issue In Junkipedia, an issue is a collection of information about a piece of tracked content. This content arrives to Junkipedia as a tip which generates an issue if it is if the tip is approor automated monitoring system. When the same piece of content is received multiple times, each source is tracked in the issue. Issues are specific to a network and can only be seen by other users in the same network. See [Tip-Issue-Narrative Pipeline](/what-is-junkipedia/tip-issue-narrative-pipeline) for an explanation of the relationship between tips, issues, and narratives. ### Link A means of referring to a specific piece of online [content](#content) such as a web page or [social media post](#post). ### List In the context of the Crowdtangle and Junkipedia social media monitoring systems, a list (a.k.a. monitoring list) refers to a list of content collection criteria. The criteria can include social media platforms, specific channels on those platforms, and specific search terms. ### List Group A list group (aka group list) is a container that allow multiple lists to be grouped together in a nested fashion like a computer file folder. This allows you to provide structure to your collection of lists when organizing a large number of them. For more details on this feature, see [Broken mention](broken://pages/YPidcNAQiSPs8lVI6TIn). ### Monitoring The Junkipedia monitoring system allows you to describe content you are interested in collecting from social media platforms without having to go directly to those platforms for updates. Instead, you can set up a feeds that periodically collect data from the platforms and let you view it within Junkipedia. ### Narrative In Junkipedia, a narrative is a false or misleading story first noticed in one tip and tracked across multiple tips and issues as the story spreads through social media. ### Network A network is a group of [organizations](#organization) that share a focus. When organizations are added, Junkipedia staff members assign them to the appropriate networks. Network examples include: * Misinformation News Monitoring * Election Protection ### Organization Junkipedia relates users from the same organization or team by linking their individual user accounts to an organization account. ### Platform In the context of Junkipedia, a social media platform is a service such as Facebook or Twitter that allows people to post and share information (aka [content](#content)) online. ### Post A unit of [content](#content) shared via a social media platform. ### Role Junkipedia users can be assigned roles that determine privileges they have within the system. See [Inviting New Users](/getting-started/managing-your-team/inviting-new-users#junkipedia-roles) for specific role options. ### Saved Search A saved search stores pre-defined search criteria in the system. This allows you to come back to a complex search query for future use and allows to assign a search query to an automated process. For more details on this feature, see [Creating Saved Search Alerts](/getting-started/reviewing-tracked-content/creating-saved-search-alerts) ### Tag A tag is a term used to uniformly assign a specific meaning to items in the database. For example, the term "covid-19" is used as a tag assigned to [issues](/reference-material/glossary#issue) relevant to the Covid 19 pandemic. Multiple users have collaboratively standardized on the use of this tag to eliminate questions about which of several synonymous terms should be used to identify this topic. ### Tip Tips refer to content on social media that someone suspects to be problematic. Tips can be submitted by Junkipedia by [within the app](/getting-started/reporting-and-documenting-misinformation/submitting-tips-within-junkipedia) or by anyone [from outside the app](/getting-started/reporting-and-documenting-misinformation/using-tiplines-outside-of-junkipedia) using [tiplines](#tipline). See [Tip-Issue-Narrative Pipeline](/what-is-junkipedia/tip-issue-narrative-pipeline) for an explanation of the relationship between tips, issues, and narratives. ### Tipline Tiplines make it easy for anyone to report problematic content. People can submit [tips](/reference-material/glossary#tip) to Junkipedia through a tipline without having to set up an account and logging into the system. [Here is an example of a tipline as a web form](https://www.junkipedia.org/tips/031b60a2-71a3-4497-9101-13646a0f1ae1). Organizations using Junkipedia can create tiplines to be shared with their constituents via web forms, SMS, and other media. ### User A person using an online service such as Junkipedia or a social media platform is often referred to as a user. If the service can only be used with a registered identity, that identity is often established with a user account. # API If you want to build integrations with Junkipedia so that you can pull data out of the system or submit data into the system, you can use our Application Programming Interface (API) to do so. \ With the Junkipedia API you can: * [Submit a tip to an API tipline](/getting-started/reporting-and-documenting-misinformation/using-tiplines-outside-of-junkipedia/submit-tips-via-api) using code that pushes data from any other system into ours * Get data about any individual Issue in the system for which you have permissions to access * Execute filtered searches on the database to pull out any Issues or Posts which match your search criteria #### API Authentication Key All API requests require authentication. See [Using Your API Key](/reference-material/api/using-your-api-key) to understand how to add your OAuth 2.0 Bearer Token to API requests. #### API Endpoints Junkipedia's [API endpoint documentation](https://www.junkipedia.org/apidocs) covers the following sections: * [Issues](https://www.junkipedia.org/apidocs#tag/Issues) * [Submissions](https://www.junkipedia.org/apidocs#tag/Submissions) * [ProjectPosts](https://www.junkipedia.org/apidocs#tag/ProjectPosts) * [Observations](https://www.junkipedia.org/apidocs#tag/Observations) * [Posts](https://www.junkipedia.org/apidocs#tag/Posts) * [Lists](https://www.junkipedia.org/apidocs#tag/Lists) * [Channels](https://www.junkipedia.org/apidocs#tag/Channels) This page will soon be updated with v2 API information. # Using Your API Key All of the API endpoints described in this document require an API Key in the form of an OAuth 2.0 Bearer Token to be included in the authorization header of each request. The following specific instructions and examples walk through the process of using the Junkipedia API with this key. ## Obtain An API Key A valid API Key will be a string of digits mixed with upper and lower case letters. In the examples that follow, we will use **Xyz123ApiKey** as a placeholder for your actual API Key. You can use your Junkipedia.org account to obtain an API Key with the following steps: 1. Login to Junkipedia.org and navigate to [your user account page](https://www.junkipedia.org/users/account) from from the pulldown menu under your avatar icon in the upper right hand corner of the window. 2. Click on "Manage API Keys". 3. You can use any of the API Keys listed unless they are disabled. You can click "Create API Key" if there are none available. ## Prepare Request Header With API Key The header of each request will include an and authorization header line similar to the following: * Authorization: Bearer Xyz123ApiKey Prepare an authorization line in this format using your own API Key. ## Determine Request Method, Endpoint, Inputs, And URL Use [the list of available endpoints](https://www.junkipedia.org/apidocs) to select a desired endpoint and request method. For example, the [GET /posts](https://www.junkipedia.org/apidocs#tag/Posts/operation/findPosts) request uses the "GET" method with the "/posts" endpoint. When issuing any request from the Junkipedia API, the endpoint is appended to the following common Base Path identifying Junkipedia's API server: * If the request includes query string input parameters, the URL will include a "?" appended after the endpoint name and followed by the URL encoded parameters. Examples of available parameters are given in the documentation for each endpoint. If the request accepts input via the request body, it will be given in the form of a JSON object and appropriate examples will appear in the documentation for each endpoint. In general, an endpoint may accept input parameters either via query string or request body but not both ways. ## Compose And Issue The Request Using a programming language, script, or other tool, the elements mentioned above can be combined and issued as a request. The following example uses CURL to issue a [GET /posts](https://www.junkipedia.org/apidocs#tag/Posts/operation/findPosts) request without any input parameters. curl --header 'Authorization: Bearer Xyz123ApiKey' \\\ \--request GET '' Note that the backslash character at the end of the first line in the command above is simply there to cause the newline character to be ignored so that the command can span two lines. The following command issues a request to the same endpoint but this time passes one parameter in a URL encoded query string. curl --header 'Authorization: Bearer Xyz123ApiKey' \\\ \--request GET '' # Query String Parameters Each of the endpoints lists any query string parameters that it accepts. Below are more details and examples for specific query string parameters. * [Text Search Parameters](/reference-material/api/query-string-parameters/text-search-parameters) * [Engagement Filters](/reference-material/api/query-string-parameters/engagement-filters) * [Pagination](/reference-material/api/query-string-parameters/pagination) * [Post Type And Platform](/reference-material/api/query-string-parameters/post-type-and-platform) * [Time Filters](/reference-material/api/query-string-parameters/time-filters) * [Language Code](/reference-material/api/query-string-parameters/language-code) * [Channel Properties](/reference-material/api/query-string-parameters/channel-properties) * [Exclude](/reference-material/api/query-string-parameters/exclude) * [Lists](/reference-material/api/query-string-parameters/lists) # Text Search Parameters The following API entry points provide the ability to search for records based on the text they contain: * GET /posts * GET /posts/stats With each of these endpoints, two parameters work together to specify text patterns that determine which results will be returned: * **keyword** – a string that can specify one or more keywords * **simple\_query** – a switch to enable boolean search syntax in the keyword string ## Default Behavior of the**`keyword`** Parameter The `keyword` parameter is a string that can specify one or more keywords. Its default behavior is to retrieve records that contain each of the given keywords in any order. For example, the following request will retrieve posts containing the words "climate" and "change" appearing anywhere within the post: * GET /posts?keyword=climate+change Results would include posts containing any of the following combinations of the specified keywords or alternate forms of those words: * How does the frequency of severe storms relate to climate change? * Bird species respond to changes in the climate. Note that the query string syntax of the request above used a "+" character as a separator between words. Alternatively, the URL encoded space character "%20" may be used as the separator but a literal space character is not allowed in URLs. ## Case Sensitivity, Punctuation, and Grammatical Forms Terms used with the keyword parameter are case insensitive. That is to say they will find a match regardless of capitalization. All forms of punctuation are treated as merely separators between words and are not otherwise significant to the search. An internal dictionary tries to match a term that can appear in multiple grammatical forms. For example, the dictionary attempts to match the singular, plural, and possessive forms of a noun to the same term. For verbs, the grammatical variations of the word may include its tenses and gerund form. This dictionary works for common terms but does not fully cover less common terms. Note that the following examples all resolve to the same series of keywords: * record industry associate * recorded: Industrial Associations * recording industries. Associated * Records, industry-associated ## Boolean Search Syntax In the "keyword=climate+change" example given above, results included posts with the words "climate" and "change" appearing anywhere in any order. We can change this default behavior with boolean search syntax to be more precise about which combinations of keywords we wish to require. This feature is enabled when the **simple\_query** parameter is assigned the value "true". Specific boolean search syntax features are illustrated with examples below. A quick summary of these features appears under the [Boolean Operators](/reference-material/glossary#boolean-operators) glossary heading. Note that the **simple\_query** parameter modifies the behavior of the **keyword** parameter. Using the **simple\_query** parameter without the **keyword** parameter will have no effect. When boolean search syntax is not desired, the **simple\_query** parameter should be omitted rather than setting it to "false" or any other value. When the **simple\_query** parameter is present, assigning it to a value other than "true" may produce unintended results. ## Boolean Search Syntax: Quoted Keyword String One of the boolean operations supported is to specify a string of terms that must appear in the given order. For example, we can limit the search to the "climate change" with this query: * GET /posts?keyword="climate+change"\&simple\_query=true This would not match the following post from because the sequence of terms is not in the given order or is interrupted by one or more intervening terms: * Bird species respond to changes in the climate. * We are witnessing a climate of change. It would match both of the following posts because the terms are in the correct order: * How does the frequency of severe storms relate to climate change? * Did the survey consider multiple climates? Changing environments persist. Note that variations in capitalization, grammatical forms, and punctuation are tolerated and the order of the terms is the only restriction imposed by a quoted keyword string when using boolean search syntax. ## Boolean Search Syntax: Logical OR A logical OR is a way of specifying multiple criteria such that any one of them can trigger a match. The following example, will match any post containing at least one instance of either "climate" or "change" or any of their grammatical forms. The vertical bar "|" character represents the logical OR operation and separates the terms when boolean syntax is enabled. * GET /posts?keyword=climate|change\&simple\_query=true ## Boolean Search Syntax: Logical AND A logical AND is a way of specifying multiple criteria that must all be met in order to trigger a match. For example, the following request will retrieve posts containing both of the words "climate" and "change" appearing anywhere within the post. The plus character represents the logical AND operation and separates the terms when boolean syntax is enabled. * GET /posts?keyword=climate+change\&simple\_query=true Note that this request looks like and, in theory, should have the same result as the default behavior request where the **simple\_query=true** parameter is not present. In practice, they have almost but not quite the same behavior due to a known issue. As of 2022-11/22, the **simple\_query=true** parameter includes some meta-data in the search that gets missed when not present. ## Boolean Search Syntax: Parentheses When multiple boolean operators are combined in a single request, parentheses provide a way to explicitly control the precedence of operations. To illustrate, the order of operations in the following cases could yield different results: * a AND ( b OR c ) * ( a AND b ) OR c For example, we can require either that the word "climate" appears with the word "change" or that the word "global" appears with the word "warming" with this query: * GET /posts?keyword=(climate+change)|(global+warming)\&simple\_query=true ## Boolean Search Syntax: Logical NOT The logical NOT operation can be used to exclude certain results. For example, the following request will retrieve posts containing the word "Florida" but not if the word "hurricane" is also present. Note that the "-" character represents logical NOT in this case. It is combined with the logical AND. The combination can be interpreted as "Florida" AND NOT "hurricane". * GET /posts?keyword=florida+-hurricane\&simple\_query=true It is also possible to apply logical NOT to an entire parenthetical expression. The following example can be interpreted as "Florida" AND NEITHER "hurricane" NOR "storm". * GET /posts?keyword=florida+-(hurricane|storm)\&simple\_query=true Note that logical NOT operates on the single expression that immediately follows it. In this sense, it is a unary prefix operator. In contrast, logical OR and logical AND are binary infix operators that operate on the two expressions that they stand between. # Engagement Filters The following API entry points provide the ability to search for records based on when they were created: * GET /posts * GET /posts/stats With each of these endpoints, two parameters work together to specify a range of engagement metrics for records to be included in the results: * **engagement\_from** – low end of engagement range * **engagement\_to** – high end of engagement range These values must be expressed as integers with a ".00" suffix. If either or both of these parameters is omitted, the following defaults will be implied: * When omitted, a default value of zero will be implied for the **engagement\_from** parameter. * When omitted, an infinitely large default value will be implied for the **engagement\_to** parameter. ## Explicit Range The following request will retrieve posts with engagement metrics of at least 100 and not greater than 5000: GET /posts?engagement\_from=100.00\&engagement\_to=5000.00 ## Implicit Low Or High Values The following requests imply default low or high bounds for the range: GET /posts?engagement\_from=100.00 GET /posts?engagement\_to=5000.00 ## No Engagement Filtering Without engagement parameters, the following request will apply no engagement filtering: GET /post # Pagination The following API entry points provide the ability to selectively return paginated portions of search results: * GET /posts * GET /posts/stats With each of these endpoints, two parameters work together to select a portion of results to be returned: * **per\_page** – defines a maximum number of results to be returned as one page * **page** – specifies which page of results to be returned For instance, let's assume that a given request would return 50 results. If we define ten results per page and request page two, only results 11 through 20 will be returned. * GET /posts?per\_page=10\&page=2 # Post Type And Platform The following API entry points provide the ability to search for records based on the type of post and the platform on which it it was published: * GET /posts * GET /posts/stats With each of these endpoints, the following parameters allow filtering based on the types of posts and platforms: * **post\_type** – a list of types from among the following options * video * photo * link * status * document * audio * podcast * **platform\_names** – a list of platforms from among the following options * Bitchute * Facebook * GETTR * Gab * Instagram * OK * Parler * Podcast * Rumble * Telegram * TikTok * TruthSocial * Twitter * VK * YouTube Each of these is considered an array parameter which allows multiple options to be added to a list in the same request. The syntax for using these parameters involves appending empty square braces to the parameter before assigning it to one of the desired options. This can be repeated for multiple options. In the following example, only posts containing videos or photos are included in the list. * GET /posts?post\_type\[]=video\&post\_type\[]=photo Note that when either of these parameters is completely omitted, it is implied that all possible options are included. For example, the following two requests have the same effect: * GET /posts?post\_type\[]=video\&post\_type\[]=photo\&post\_type\[]=link\&post\_type\[]=status * GET /posts # Time Filters The following API entry points provide the ability to search for records based on when they were created: * GET /posts * GET /posts/stats With each of these endpoints, two parameters work together to specify a time range for records to be included in the results: * **published\_at\_from** – beginning of the time range * **published\_at\_to** – end of the time range ## Expressing A Time Value The time values used with these parameters must be expressed with a Unix Epoch Timestamp. ### Unix Epoch Timestamp The [Unix Epoch](https://en.wikipedia.org/wiki/Unix_time) timestamp must be expressed as an integer count of [seconds](https://en.wikipedia.org/wiki/Second) that have elapsed since 00:00:00 [UTC](https://en.wikipedia.org/wiki/Coordinated_Universal_Time) on the first of January 1970. A tool such as [epochconverter.com](https://www.epochconverter.com/) may be useful for translating to and from other representations. For example, noon UTC on the first of January, 2022, would be represented as 1641038400. ## Time Range Options A time range may be specified in the following ways: * Specify an explicit start and end time using both parameters. * Specify an explicit start and leave the present time as an implied end of the range. * Omit both of these parameters to accept a system default time range of recent posts. As of November 2022, the system default time range covers the last seven days of recent posts. Note that the use of the **published\_at\_to** parameter without the **published\_at\_from** parameter is not supported and may yield unexpected results. ### Explicit Range The following request will retrieve posts from the first of January, 2022, at noon UTC to noon UTC the following day: GET /posts?published\_at\_from=1641038400\&published\_at\_to=1641124800 ### Explicit Start Of Range With Implied End Omitting the **published\_at\_to** parameter will cause the present time to be the implied end of the time range. The following request will retrieve posts from the first of January, 2022, at noon UTC to the present time: GET /posts?published\_at\_from=1641038400 ### Explicit End Of Range With Implied Start Omitting both the **published\_at\_to** and the **published\_at\_from** parameters will imply a default time range of recent posts: GET /posts # Language Code The following API entry points provide the ability to search for records based on the language of post: * GET /posts * GET /posts/stats With each of these endpoints, the **language\_code** parameter can be used to filter posts by language: * **language\_code** – a list of two letter [ISO\_639-1](https://en.wikipedia.org/wiki/List_of_ISO_639-1_codes) language codes. The codes must be given in all upper case letters. Valid two letter codes include the following examples: * EN – for English * ES – for Spanish (Español) * PT - for Portuguese (Português) This is an array parameter which allows multiple options to be added to a list in the same request. The syntax involves appending empty square braces to the parameter before assigning it to one of the desired options. This can be repeated for multiple options. In the following example, only English or Spanish language posts are included in the results. * GET /posts?language\_code\[]=EN\&language\_code\[]=ES Note that when the **language\_code** parameter is omitted, posts of all languages are included in the results. # Channel Properties The following API entry points provide the ability to search for records based on properties of the accounts that issue the posts: * GET /posts * GET /posts/stats The originating accounts may represent either an individual person or a larger organization. In some contexts outside of Junkipedia, the term "channel" is used to refer to both individuals and organizations. Junkipedia provides filters that distinguish the properties of individuals and organizations with the following parameters: * **person** – a list of key-value pairs specifying properties of social media accounts belonging to individuals. * **channel** – a list of key-value pairs specifying properties of social media accounts belonging to organizations. The best reference to available key-value pairs for the above parameters is to consult the filters in the user interface of the [Junkipedia Monitoring page](https://www.junkipedia.org/monitoring). ## "Person" Example: Individual Account Properties The following example applies a filter to select posts from accounts belonging to individual persons associated with the US state of New York and the Republican political party: * GET /posts?person\[Party]=Republican\&person\[State]=NY ## "Channel" Example: Organization Account Properties The following example applies a filter to select posts from accounts belonging to organizations whose posts are blocked in Ukraine: * GET /posts?channel\[blocked\_in\_countries]=UA # Exclude Exclude Ads, Replies, or Posts The following API entry points support the use of "**exclude**" as a query string parameter: * GET /posts * GET /posts/stats This is an optional parameter. When added to the query string, it allows records with the following properties to be excluded from results: * **ads** – excludes ads * **replies** – excludes replies * **posts** – excludes everything except ads Each of these properties is an array parameter which allows multiple options to be added to a list in the same request. The syntax for using these parameters involves appending empty square braces to the parameter before assigning it to one of the desired options. This can be repeated for multiple options. In the following example, only posts that are neither ads nor replies are included in the list. * GET /posts?exclude\[]=ads\&exclude\[]=replies # Lists The following API entry points provide the ability to search for records based on [monitoring lists](https://docs.junkipedia.org/reference-material/glossary#list) that would pull them into the monitoring system using the **lists** query string parameter. * GET /posts * GET /posts/stats With each of these endpoints, one or more comma separated list ID values may be specified. For example, the following request will retrieve posts selected by list ID 1911 or list ID 4224: GET /posts?lists=1911,4224 ## List Names Corresponding To List IDs Since list ID values are just numeric codes, it is difficult to distinguish them without being able to refer to the names assigned to these lists. You can relate list names to list ID values either through the Junkipedia Web UI or by using API requests to view your lists. * Junkipedia Web UI – [From the Monitoring tab, navigate to](https://docs.junkipedia.org/getting-started/social-media-monitoring/introducing-the-junkipedia-monitoring-system#manage-your-monitoring-lists) the **Manage Lists** option. When you select a specific list, its list ID value will appear as the numeric URL path segment showing in the address bar of your browser and its name will appear on the content of the page. * API Request To Retrieve All Lists - You can use [the GET /lists request](https://www.junkipedia.org/apidocs#tag/Lists/operation/findLists) to retrieve all of your lists in a JSON array. Each element of the array represents one of your lists including its name, ID, and various other properties. * API Request To Retrieve A Specific List - You can use [the GET /lists/{id} request](https://www.junkipedia.org/apidocs#tag/Lists/operation/findList) to retrieve all properties for one specific list. The {id} is the list ID supplied as a path parameter. # Best Practices # Fact Checking # Verification Resources [Misinformation & Verification Resources](https://ncoc.groovehq.com/kb/2189409399/articles/edit/1640983200) [Social Media & Misinformation Basics](https://ncoc.groovehq.com/kb/2189409399/articles/edit/1640983200) Articles, webinars, and training materials to help you understand the online information environment, and how to verify claims you've found online. ### **The Basics** We recommend the First Draft[ **"Essential Guides"**](https://firstdraftnews.org/long-form-article/first-drafts-essential-guide-to/) series, which covers all of the basics of social media monitoring and verification, and are available in English,[ Spanish](https://firstdraftnews.org/?post_type=long_form_article\&p=14338),[ French](https://firstdraftnews.org/?post_type=long_form_article\&p=14325),[ Italian](https://firstdraftnews.org/long-form-article/first-draft-guida-essenziale/), [Portuguese](https://firstdraftnews.org/long-form-article/guia-essencial-da-first-draft/),[ German](https://firstdraftnews.org/long-form-article/essentielle-leitfaden/), and[ Hindi](https://firstdraftnews.org/long-form-article/essential-guides-hindi/). The Essential Guides cover: * [Understanding Information Disorder](https://firstdraftnews.org/?post_type=long_form_article\&p=12139) * [Verifying Online Information](https://firstdraftnews.org/long-form-article/verifying-online-information/) * [Newsgathering and Monitoring on the Social Web](https://firstdraftnews.org/long-form-article/newsgathering-and-monitoring-on-the-social-web/) * [Closed Groups, Messaging Apps and Online Ads](https://firstdraftnews.org/long-form-article/closed-groups-messaging-apps-and-online-ads/) ### **Verification on Mobile** If you mostly use your phone for monitoring misinformation, check out First Draft's webinar[ Verification on the go: How to use your phone to verify online material](https://www.youtube.com/watch?v=MX3U0-F4Zvo\&t=2098s) ### **Deeper Dives** [Too much information: a public guide to navigating the infodemic](https://firstdraftnews.org/long-form-article/too-much-information/), By the First Draft staff [Verification Handbook For Disinformation And Media Manipulation](https://datajournalism.com/read/handbook/verification-3), Edited by Craig Silverman (available in English, Italian, German, Arabic, and Turkish) # How to Verify Online Information [How to Verify Online Information](https://ncoc.groovehq.com/kb/2189409399/articles/edit/2075970158) [Social Media & Misinformation Basics](https://ncoc.groovehq.com/kb/2189409399/articles/edit/2075970158) Use these steps to investigate and better understand claims you've found online. ### **What to look for** When investigating claims we've found online, it's important to remember that we aren't just looking for claims that are totally made up, or fall into a true/false binary. Most misinformation contains some grain of truth, and many claims can be partially true, but misleading nonetheless. When we're monitoring, remember to look out for these types of claims: **Fearful or emotional claims:** Content may be designed to scare you into changing behavior, make you feel angry or self-righteous. If content makes you think, "I must share this!" that's a good sign the content contains something misleading or biased. **Pseudoscience:** Unproven cures, treatments, or wild explanations in scientific and medical fields should be treated with skepticism. This content has been particularly viral during the pandemic and vaccine rollout. **Conspiracies:** These stories blame a boogeyman or many powerful elites acting in secret. QAnon, the New World Order, and many claims involving Bill Gates and vaccines are common conspiracies. **Hate speech:** Messages that contain terms or themes that divide based on identity. **Outdated claims:** A story or claim that was true in the past may be recycled in the present moment. Just because something was true once, doesn't mean it's true now. **False promises, scams, and fraud:** This content will request personal information, offer a deal, or seem too good to be true. ### **What is verification?** The process of verification is assessing a claim by using online tools to understand its legitimacy or origin. We do this to help answer the question, "Is this misleading?" As we verify, we'll work through answering four questions: 1\. What is the claim being made? 2\. Who shared this? 3\. Where did this originate? 4\. When was this originally posted? We may not be able to answer all four of these questions, but answering even one of them can help us better understand the claim. You'll notice we don't ask "why" a person shared a claim. First, it can be difficult to understand a person's motivations for sharing something. Second, it often doesn't matter why a person shared something. It may have been a joke or innocent mistake, but if contextual clues tell us others have been mislead by the claim (for example, commenters respond seriously to a satirical news article) it is still misleading. ### **What is the claim being made?** First, we need to assess the claim and decide if it contains a factual statement, or an opinion. Facts can be verified, as we can support or dispute them with evidence. Opinions are someone's personal feelings, and can't be verified. An opinion like, "I think there are too many undocumented immigrants in our country!" can't be verified because there is no fact that we can prove or disprove. This post shares a similar sentiment, but can be verified: ![](/files/UpO2NkObn06aSZbocDEJ) These statistics are[ true](https://www.ussc.gov/research/sourcebook/archive/sourcebook-2017). However, this claim is still misleading. What the post does not fully explain is that these statistics relate to federal crimes. Of all crimes committed, federal offenses represent only a small part. Indeed, recent research has found that undocumented immigrants are[ less likely](https://news.wisc.edu/undocumented-immigrants-far-less-likely-to-commit-crimes-in-u-s-than-citizens/) than U.S. citizens to commit crimes overall. ### **Who shared this claim?** Next, we'll take a closer look at who shared the claim. Basically, we want to figure out if we should trust this person to share accurate information, or if there are red flags telling us we should be skeptical. Questions like these can help us: 1\. Are there clues in their bio? Do they mention a job, education, or credential that illustrates their knowledge? Are there links to organizations they're affiliated with? Do those organizations seem trustworthy? 2\. Have they shared misleading information before? 3\. Are they using a real name or pseudonym? Are they a public figure? Can you Google their name to learn more? 4\. Are there clues in their username? Are they verified? Again, we may not be able to answer every question, but answering at least one will help us assess the trustworthiness of the person who shared the claim. ![](/files/Hd8SypEHis7pPaLIJsZf) This post contains what looks like a misleading claim: "No corporation or government has a right to demand to see your private health documents." Let's look for clues in Dr. Simone Gold's bio to figure out if we should trust what she says: ![](/files/uIHUVdkZdvSPeaTO1yFi) Her bio claims she's a doctor and lawyer, which means she should know about legal requirements for showing health documents. Her bio also calls her the founder of an organization called America's Frontline Doctors and provides a link to their website. ![](/files/mbHlFbTk1VQvlCoMXGwX) The front page of AFD's website demonizes vaccines and calls to "stop vaccine passports." A quick Google search of AFD's name also brings up news stories and fact checks about misinformation the group has spread about vaccines, pandemic restrictions, and Covid-19 treatments. As the founder of AFD, Dr. Gold is not someone we should trust to share good information about vaccines. We can also review content she's shared previously to confirm that she spreads misinformation. A quick scroll through her recent Twitter posts confirms that Dr. Simone Gold spreads misinformation often, and shouldn't be trusted to share accurate info. ![](/files/35o8jXXwJdwsAanYB1qV) ![](/files/z4lYCiT8ao0pl56ztjVm) ![](/files/gFp9NcwoZehLBRO01fjD) #### **Imposter Accounts** Sometimes, people will manipulate their usernames, profile pictures, and bios to impersonate someone else. Here's "Mayor Bill de Blasio" allegedly saying, "I have no spine!" ![](/files/OaumWd6q7wv1oGvbIILu) At first glance, this might seem legitimate: That’s a picture of Bill de Blasio, it says his name, there’s a verification checkmark. But, if we look at the handle -- @HIMANSHU -- we realize this isn't Bill de Blasio's account. This user, @HIMANSHU, changed their profile picture and display name to Bill de Blasio to make it appear as though it were the mayor’s account. @HIMANSHU even took advantage of the fact that they had a blue verification checkmark — just like Bill de Blasio — to make it look more legitimate. Sometimes, people will try to make it look like they have a blue check by inserting an emoji at the end of their display name. When it’s big and blown up like this, it’s pretty obvious this isn’t Mayor de Blasio. But if you’re just quickly scrolling through your Twitter feed, you might not realize it! ### **Where did the claim originate?** Next, we'll want to figure out where a claim came from. Sometimes, a user will totally invent a claim out of thin air. More often, however, a user sharing a dubious claim heard it somewhere else first. Use these three tactics to understand where a claim came from, and if we should trust it: 1\. Look for existing fact checks. 2\. Find exact instances of the same claim elsewhere 3\. Look for other clues in the post. #### **Fact Checks** First, do a quick Google search to see if the claim has already been fact checked by a trustworthy news organization. These U.S.-based news organizations are part of the International Fact Checking Network. These organizations all produce high-quality fact checks about common claims. If you find a claim that can be debunked by one of these fact checks, that’s great. You don’t have to do any further investigation work! ![](/files/0t9ZzgZpXLb9oGIe6ESc) Here's a screenshot of a post making the rounds on Reddit recently, which appears to show a newspaper article from 1912 predicting global warming. Searching for keywords related to the post --[ 1912 newspaper climate change prediction](https://www.google.com/search?q=1912+newspaper+climate+change+prediction\&rlz=1C1CHBD_enUS883US883\&oq=1912+newspaper\&aqs=chrome.1.69i57j69i59j0i512j0i22i30l4j69i60.2889j0j4\&sourceid=chrome\&ie=UTF-8) -- surfaced a fact check from[ Snopes](https://www.snopes.com/fact-check/1912-article-global-warming/), whose reporter found the newspaper article to be real. ![](/files/iXyzCnTTsmvKmATe22le) #### **Find other instances of the claim** Here's a short video clip that was spreading on Telegram. This 11-second clip shows Democratic Senator Dick Durbin saying, "Here’s the reality. We have millions who have died across the world by this vaccine. We may never have an accurate count. We have hundreds of thousands who have died in the United States." Other than being cut down to a short clip, the audio isn't obviously edited. However, Sen. Durbin and other Senate Democrats have supported the Covid-19 vaccine, so this post seems misleading. ![](/files/xOtsYe5FqJVaMlbSoe3Y) We can find other instances of this video clip by searching for Sen. Durbin's words within quotation marks. Copy the whole quote, place quotation marks around it, and plug it into Google. This search surfaced a second, longer clip of Durbin's remarks. It turns out Durbin's remarks were cut down and taken out of context. He says the same thing in the second video, but his words before the quote in question make it obvious he simply misspoke. The longer quote reads: “There are two hosts of programs on Fox primetime that can only be described as anti-vax quacks. I’m referring of course to Tucker Carlson and Laura Ingraham. They have been spreading, what I consider to be, irresponsible information about vaccines across America and the efforts of this nation to deal with them. Here’s the reality: We have millions who have died across the world by this vaccine….” For further confirmation, we can go to Sen. Durbin's website and see in his recent[ press releases](https://www.durbin.senate.gov/newsroom/press-releases/durbin-to-protect-yourself-your-family-and-your-community-get-vaccinated) that he encourages everyone to get vaccinated. We can be nearly certain that Sen. Durbin simply misspoke in his senate testimony, and we can confirm that he does, in fact, support vaccination against Covid-19. #### **Look for other clues** Claims may have other clues that can point us to their origin. Recently, this claim about vaccine hesitancy across education levels spread on social media. I noticed the screenshot references the source of the data: Carnegie Mellon University. ![](/files/OQU1gLMKVyqEhptPpFRj) A basic Google search using keywords referenced in the post -- phds vaccine hesitant carnegie mellon university -- pulls up information from the University about this study. It turns out this was a[ legitimate study](https://www.cmu.edu/dietrich/news/news-stories/2021/july/covid-hesitancy.html) by researchers at Carnegie Mellon. ![](/files/X2vMendbBQOYTkCbXYHH) ![](/files/g0NbOKROyEOjohAWyimO) ### **When was the claim originally made?** Information that may have been true at one time can be recycled in the present moment and presented as current and correct. However, just because something was true at one point does not mean it is currently true. These types of misleading claims are especially relevant during breaking news events, or during a period of time when information is rapidly changing -- like during a global pandemic. #### **Investigating images with reverse image search** This is an image whose caption translates to, “Pandemic news! U.S. vaccines are free, but people in Singapore are waiting in long lines and paying out of pocket for Chinese vaccines.” ![](/files/5SDSsEyLwY8gFTvKejrP) Is this truly a picture of people waiting in long lines for Chinese-made vaccines in Singapore? We can find out where this picture came from by reverse image searching it. Using the Chrome browser, right click on an image and select "Search Google for image." ![](/files/nwfcOsBB2a2cdZk91p28) Click on any of the images listed under "Visually similar images" and then begin browsing. ![](/files/b1tNzoyMCmOStA56IerX) One of the first images is a match. Click through to the original content by clicking the blue "Visit" button. ![](/files/JOp6QVL3dNcSwvwteRbR) It turns out this image is old. The Twitter post, claiming this photo was from Singapore, was posted in July 2021. However, we've found the exact same image on a GMA Network[ news article](https://www.msn.com/en-ph/news/national/better-wait-for-schedule-before-heading-to-vaccination-site-says-doh-exec/ar-BB1gRalO) from May 2021, syndicated on MSN. The caption on the original image identifies it as Manila, Philippines and says these people are waiting for Pfizer vaccines. ![](/files/nzLnGymQ3ywolC7OKrdZ) ### **Additional Resources** Looking for more information about verification? We recommend the First Draft [**"Essential Guides"**](https://firstdraftnews.org/long-form-article/first-drafts-essential-guide-to/) series, which covers all of the basics of social media monitoring and verification, and are available in English, [Spanish](https://firstdraftnews.org/?post_type=long_form_article\&p=14338), [French](https://firstdraftnews.org/?post_type=long_form_article\&p=14325), [Italian](https://firstdraftnews.org/long-form-article/first-draft-guida-essenziale/), [Portuguese](https://firstdraftnews.org/long-form-article/guia-essencial-da-first-draft/), [German](https://firstdraftnews.org/long-form-article/essentielle-leitfaden/), and [Hindi](https://firstdraftnews.org/long-form-article/essential-guides-hindi/). The Essential Guides cover: * [Understanding Information Disorder](https://firstdraftnews.org/?post_type=long_form_article\&p=12139) * [Verifying Online Information](https://firstdraftnews.org/long-form-article/verifying-online-information/) * [Newsgathering and Monitoring on the Social Web](https://firstdraftnews.org/long-form-article/newsgathering-and-monitoring-on-the-social-web/) * [Closed Groups, Messaging Apps and Online Ads](https://firstdraftnews.org/long-form-article/closed-groups-messaging-apps-and-online-ads/) #### **Verification on Mobile** If you mostly use your phone for monitoring misinformation, check out First Draft's webinar [Verification on the go: How to use your phone to verify online material](https://www.youtube.com/watch?v=MX3U0-F4Zvo\&t=2098s) #### **Deeper Dives** [Too much information: a public guide to navigating the infodemic](https://firstdraftnews.org/long-form-article/too-much-information/), By the First Draft staff [Verification Handbook For Disinformation And Media Manipulation](https://datajournalism.com/read/handbook/verification-3), Edited by Craig Silverman (available in English, Italian, German, Arabic, and Turkish) # How to Find Misinformation Online [How to Find Misinformation Online](https://ncoc.groovehq.com/kb/2189409399/articles/edit/9871082088) [Monitoring](https://ncoc.groovehq.com/kb/2189409399/articles/edit/9871082088) How to find problematic content online by monitoring your own newsfeeds, topics you're interested in, and known sources of mis-/disinformation. There are three main strategies you can use to find misinformation spreading online: 1. **Monitor your own feeds:** Scan your existing social media feeds (e.g., Facebook newsfeed, Twitter timeline, Instagram feed, TikTok For You Page, etc.). 2. **Monitor topics you're interested in:** Brainstorm keywords related to a given topic. Search those keywords on various social media platforms. 3. **Monitor sources of misinformation:** If you know of people/accounts who often spread misinformation, keep an eye on their pages over time. ### **What are we looking for?** Once you've identified a piece of misinformation, ask yourself three important questions: * **Is the content recent?** Take a look at when the content was posted. If it's more than 1-2 weeks old, it might not be as relevant as newer content. * **Is the content relevant?** Make sure the content you've found is related to the topic you're interested in and that the content is false, misleading, hateful, or otherwise problematic. * **Does the content have reach?** Take a look at the engagement on the post. If the post has very few likes/ comments/ shares/ views, it's less impactful than a post with thousands of engagements. **Not sure if you should submit the content to Junkipedia? Send it in anyways!** ### **Monitor Your Newsfeed** Monitoring your own feeds for misinformation is easy. Open your favorite social media app/website and take a look at your existing feed to see if you can find any misinformation. If you find something, check out the profile of the person/account who shared it. If that person/account shares misinformation often, follow them. #### **Example: Monitoring Your Facebook Newsfeed** As I'm scrolling through my Facebook newsfeed, I see a post that I think contains anti-vaccine content. I watch the video and decide to submit it to Junkipedia. ![](/files/MRQtc0Z3n0GqMzx7Lrv8) I can also investigate further by clicking on the name of the page where the content was posted. ![](/files/rpf61H6X3pm5gO4638gZ) I review the page and see several additional posts that contain anti-vaccine content. I can submit all of these to Junkipedia -- and I'll keep an eye on this page to see if it continues sharing misinformation. **You can use this same strategy on any platform: scan your newsfeed, submit misinformation you see. Follow those who spread misinformation often.** ![](/files/6E6OngYaZ2iKDBcsGFwm) ### **Topic Monitoring** Topic monitoring involves brainstorming keywords related to a subject we're interested in, and then searching those keywords across different platforms. Iterate and try out new keywords to see what new content and sources you can discover. The tips and strategies in the examples below can be used on any social media platform. **Tip:** Be specific when brainstorming misinformation keywords. If we're looking for anti-vaccine content, a search term like "mark of the beast" or "medical freedom" may be more useful than a general term like "vaccines." General terms are more likely to surface healthy discussions (sharing news stories, general conversation, PSAs, etc.). Using specific terms -- terms that misinfo spreaders themselves use -- will help you find misinformation faster and more easily. #### **Example: Searching on Faceboook** Search for any keyword using Facebook's search bar. ![](/files/W1mm6Atz9B3Nyg7b5kK2) #### **Example: Searching on TikTok** Open TikTok and click on the "Discover" icon at the bottom of the screen. Begin typing your keyword. TikTok will suggest hashtags similar to your search term -- some you may not have thought of. In this example, there are several additional tags that are worth investigating: markofbeastvaccine, markofbeast666, markofthebeastsystem, etc. Click on any suggested hashtag to view all videos associated with it. I start with "markofthebeast" and find a video spreading misinformation about mRNA vaccines. This video is captioned with several hashtags, including "nojab." I click on "nojab" to bring up all of the videos tagged "nojab." I find a video claiming travelers are refusing Covid-19 vaccines (the claim relies on missing context). This video is tagged with "novax." I click on that tag to bring up all videos tagged "novax" and find a video making a false claim about employers requiring Covid-19 vaccines. This video also uses the hashtag saynotovaccines, which I could also investigate further. Though I started with just one hashtag to monitor (markofthebeast), I now have several: markofbeast666, markofbeast, markofthebeastsystem, nojab, novax, and saynotovaccines. ![](/files/GtqDRNVx6UdBwOFs9YHW) ### **Source Monitoring** We can also identify sources who spread misinformation often and monitor them over time. We can identify one person/account that spreads misinformation often and then investigate further to find other, new misinfo spreaders we might not have known about before. ![](/files/PaLytpZvToHIaK5ooyRJ) A little bit of investigating can help you use one known account to find other accounts that spread misinformation. Go to the profile page of a person who spreads misinforamtion. Look at the list of accounts they follow, and who follow them. Depending on the platform and the account's security settings, you may be able to see content the account has liked, photos they are tagged in, and who they respond to often. You can investigate all of these avenues to find additional sources of misinformation you can follow and monitor over time. #### **Example: Finding New Sources on YouTube** Tracy Beanz is a long-time QAnon influencer who often talks about the 2020 election, "the big lie," and other conspiracy theories. We know that she spreads misinformation, and we can use her account to find others who also spread misinformation. Some YouTube channels will show a tab called "channels" that shows all of the YouTube channels an account follows. If you don't see this tab, or if it's empty, don't worry. Some channels elect not to display this information -- but it's always worth checking! Look at each of the channels: Is the content recent, relevant, and getting reach? If so, this account is worth following. ![](/files/bpsxswzhrBWUteP8TfTI) Here's an example of one of the channels Tracy Beanz follows. **This is a great account to follow:** he's published many videos and uploads regularly, he's spreading misinformation about a topic I'm interested in (voting rights and "the big lie"), his videos have a few thousand views each. I'll continue monitoring this account. ![](/files/C9FNyto30nc8Asf23G4K) Here's another example of a channel Tracy Beanz follows. However, I don't want to monitor this channel. Why? The channel has a large subscriber base, but doesn't seem to be uploading new videos (we can see the most recent video was uploaded 7 months ago). The content is conspiratorial, but not related to any specific topic I'm interested in. Lastly, these videos have low reach: only a few hundred views each. It doesn't seem like this account is active or has many viewers. ![](/files/cyEbf3OmIuiaQVNRiIWu) #### **Example: Finding New Sources on Instagram** Similarly, we can start with one Instagram account that spreads misinfo and use it to find others. I searched "medical freedom" on Instagram, which pulled up the account @nursesformedicalfreedom, which shares anti-vaccine misinformation. They're only following 32 accounts, many of which share similar anti-vax content. For example, it looks like I'll definitely want to follow @virginiafreedomkeepers. ![](/files/R8q2tFKAxLFQcOp0q18z) We can also look at an account's tagged photos to find new accounts. Just click the tagged photos icon and review the photos to see if any contain msinfo. If so, check out the account's profile page to see what else they're sharing. In this example, I'm able to look through @virginiafreedomkeeper's tagged photos to find a new anti-vaccine account to follow. ![](/files/M2CjhK90PFdujTVPm18l) #### **Example: Finding New Sources on TikTok** TikTok's main feed is called the "For You Page." TikTok will put videos on your FYP that come from accounts you follow, as well as videos the TikTok algorithm thinks you'll like. If you follow several accounts that spread misinformation, TikTok's algorithm will put other, similar videos on your FYP. You can create an entire FYP focused on surfacing misinformation to report. But first, you'll want to find and follow some misinfo spreaders. I start with a hashtag that I know is used to spread misinformation about Covid-19 and the pandemic, #plandemia. I find a video that contains misinfo and look at the account's profile. This account shares misinfo about the pandemic often -- and it looks like she also has an Instagram account linked in her bio. I can add her to my monitoring on Instagram as well. ![](/files/Nb6ZRlPQFxwSC0DWWgJl) # social media post [Linking to a social media post](https://ncoc.groovehq.com/kb/2189409399/articles/edit/2086990118) [Social Media & Misinformation Basics](https://ncoc.groovehq.com/kb/2189409399/articles/edit/2086990118) When submitting content you found online to Junkipedia, you'll start with a link. Junkipedia takes that link and extracts important information about the content, like how many engagements it's received over time. It's important to submit the correct link so that the system can properly archive and analyze the content. In this article, we'll show you how to link to a piece of content no matter what platform or device you found it on. **TIP:** Not sure if you have the correct link? Open an incognito window in your browser, then copy and paste the link into the address bar. Did the link take you to the right place? If so, great! If not, you may need to go back to the content and try again. ### **Facebook on Desktop** When you've found a post you'd like to submit, click the date on the post (this is called a date stamp). Clicking the date will open the post in a new page. The link in the address bar is the unique permalink that will take you to this specific post. This is the URL you'll submit to Junkipedia. ![](/files/Xm34Tmn8eHvwFXLUHS2R) ### ### **Facebook on Mobile** When you've found a post you'd like to submit, click the share button at the bottom of the post. Then, click "More Options." You can either copy the link and submit through any tipline, or you can share the link directly by selecting your SMS messaging app, WhatsApp, or email (you'll address the message to your tipline). ![](/files/ErUkuNpxbJttpvQ58XRB) ### ### **Twitter on Desktop** When you've found a post you'd like to submit, click the date on the post (this is called a date stamp). Clicking the date will open the post in a new page. The link in the address bar is the unique permalink that will take you to this specific post. This is the URL you'll submit to Junkipedia. ![](/files/NowanAj1wFajavdgXj10) ### ### **Twitter on Mobile** When you've found a post you'd like to submit, click the share icon (three dots) at the bottom of the post. You can either copy the link and submit through any tipline, or you can share the link directly by selecting your SMS messaging app, WhatsApp, or email (you'll address the message to your tipline). ![](/files/To1I2kCpMnw7qpsR6gIj) ### ### **Instagram on Desktop** If you've found a post in your main feed you'd like to submit, click the three dots on the top right of the post, then "Go to Post". The link in the address bar is the unique permalink that will take you to this specific post. This is the URL you'll submit to Junkipedia. ![](/files/tKaSyiJoNh1B45btGqmj) If you are on a profile page and see a post you'd like to submit, simply click on the post. The URL in the address bar is the unique URL for this specific post. This is the link you'll submit to Junkipedia. ![](/files/7rxHZq6lmUMB8eaQKq8j) ### ### **Instagram on Mobile** When you've found a post you'd like to submit, click the three dots on the top right of the post. You can either copy the link and submit through any tipline, or you can share the link directly by clicking "Share to..." and then selecting your messaging app, WhatsApp, or email (you'll address the message to your tipline). ![](/files/1j7MpAFiekihfJAhEKwt) If you've found an Instagram Reelz you'd like to submit (Reelz is Instagram's version of TikTok), click the three dots near the bottom of the video. You can either copy the link and submit through any tipline, or you can share the link directly by clicking "Share to..." and then selecting your messaging app, WhatsApp, or email (you'll address the message to your tipline). ![](/files/YC0Bzjl6fg7ZNOC1ZyOn) ### ### **TikTok on Desktop** From your main For You Page feed, click the arrow near the bottom of the post. Then click "Copy link". This is the link you'll submit to Junkipedia. ![](/files/JRCjOl92wQ5RWDFgoyEX) If you are on a profile page and see a post you'd like to submit, simply click on the post. The URL in the address bar is the unique URL for this specific post. This is the link you'll submit to Junkipedia. ![](/files/DDyiNQuOOKeqkHj4O16a) ### ### **TikTok on Mobile** On any TikTok video on mobile, click the arrow button near the bottom of the video. You can either copy the link and submit through any tipline, or you can share the link directly by clicking "Share to..." and then selecting your messaging app, WhatsApp, or email (you'll address the message to your tipline). ![](/files/uy4unTxEsXHeIh4G4GaU) ### ### **YouTube on Desktop** If you're watching a YouTube video on desktop, congratulations, the correct URL is in the address bar. Copy and paste it to submit to any tipline. ![](/files/HNLCughKADRXAA3xpc3h) ### ### **YouTube on Mobile** When you've found a video you'd like to submit, click the arrow button near the bottom of the video. You can either copy the link and submit through any tipline, or you can share the link directly by selecting your messaging app, WhatsApp, or email (you'll address the message to your tipline). ![](/files/PtSgBBx4IxMgb2o9hYSF) ### ### **WhatsApp on Desktop** If you've received a message in WhatsApp you'd like to submit, click on the small arrow on the top right of the message. Click "Forward message" to select the message. Next, select your tipline from your WhatsApp contacts. Click the green send button to submit. ![](/files/HiOyWtRfjQ7E7aD7ND4f) ### ### **WhatsApp on Mobile** If you've received a message on WhatsApp you'd like to submit, press and hold on the message to select it. Then, click the forward button at the top right of the screen and select your tipline from your WhatsApp contacts. Click the green send button to submit. ![](/files/ucQcvVmRnGHnDDUnUv5R) ### **Reddit on Desktop** When you've found a post you'd like to submit, simply click on the title of the post. The post will open on a new page. The URL in the address bar is the unique URL for this specific post. This is the link you'll submit to Junkipedia. ![](/files/eRxoBfyTi2d33wvs6gJ5) ### ### **Reddit on Mobile** Click the share button near the bottom of the post. You can either copy the link and submit through any tipline, or you can share the link directly by selecting your messaging app, WhatsApp, or email (you'll address the message to your tipline). ![](/files/aVVIp2EqA7PKuXK0rYG9) ### # Instagram via CrowdTangle Import Lists to Monitor: Facebook & Instagram via CrowdTangle Monitoring Import your CrowdTangle lists of groups, pages, accounts, or saved searches and monitor them directly within Junkipedia. *If you do not have a CrowdTangle account, you may be able to request one if your organization has a Facebook Partnerships contact. You can only monitor Facebook and Instagram via Junkipedia by using CrowdTangle.* In the top menu bar, click "Monitor Feeds." ![](/files/Ae12ixutC5t7vFlsbpiE) Next, click "Manage Lists" in the left sidebar. ![](/files/qxW34nLsQ7mEKkmjKFfE) Click "Import CrowdTangle." ![](/files/RCwx4s5xnoDEzPdvUXjf) Select Facebook or Instagram, depending on the set of lists you'd like to import. Enter your CrowdTangle API key and click "Import CrowdTangle Lists." ![](/files/GjmNMFx2QBsNKeFb9yF6) ***Note:** Find your CrowdTangle API key by logging into CrowdTangle and clicking the gear icon in the upper right corner and selecting "API Access." If there is an API Token already, copy that token, otherwise, If you don't have a key, you need to click "I Agree" and then "Generate Token" and then you will see the token you need to copy. If you do not see the option "API Access," you will need to*[ *request activation*](https://www.facebook.com/help/contact/908993259530156)*.* ![](/files/zEc88940jcq1F69wsLsq) After clicking "Import CrowdTangle Lists," use the tick boxes on the left to select which lists you'd like to enable in Junkipedia. ![](/files/AyulNpfG9Hrh4U7yLBAX) # Protect Your Mental Well Being The work of tracking misinformation will expose you to disorienting and disturbing content. Some content will start with a germ of truth and distort it in service of a narrative aimed at generating animosity towards targeted groups of people. Some content uses triggering messages, including images and video depicting violence, to generate an emotional response from the reader. Even the most resilient among us find that repeated exposure to such content takes a toll on our mental well being. We remind and encourage everyone working with Junkipedia to protect their well being by following a few best practices:\ \ **Limit your exposure to upsetting content.** If you don't need to watch the video a second or third time, don't. When you aren't working, don't feel the need to click on every link or watch every upsetting video. Like we talked about, even "innocuous" videos (like people in bomb shelters with their pets) can be really upsetting, especially when there are so many of them. **Take breaks while monitoring.** Step outside, text a friend, play an upbeat song, move around. Even a short time away from your computer gives your brain a chance to reset. **Keep work and life separate as much as you can.** It's tempting to keep refreshing the news and social media in breaking news situations, but you will get burned out if you never take a break. When you're away from news and work, set boundaries about consuming news and social media (and stick to them). \ Also: remember that everyone processes these things differently. Sometimes I feel ok in the moment I've seen something bad, but hours later I find myself upset or yelling about something that seems totally unrelated. Pay attention to how you feel while working -- but also pay attention to how you feel after. #### Further reading: [Berkeley Center for Human Rights resiliency resources](https://humanrights.berkeley.edu/programs-projects/tech-human-rights-program/investigations-lab/resiliency-resources)\ [The Dart Center on working with traumatic imagery](https://dartcenter.org/content/working-with-traumatic-imagery) \ [First Draft on vicarious trauma](https://firstdraftnews.org/articles/vicarious-trauma-guide/) # User Account Admin Each member of your organization will have their own account on Junkipedia tied to their email. See the following to manage settings on your individual account: * [Update Your User Profile Details](/reference-material/user-account-admin/update-your-user-profile-details) * [Update Your Security Settings](/reference-material/user-account-admin/update-your-security-settings) * [Update Your Language Preference](/reference-material/user-account-admin/update-your-language-preference) # Update Your User Profile Details Change your name, email, phone number, email address, and add a profile picture. You can update your personal details by clicking “Manage User Account” from the left sidebar. ![](/files/qFBZs7HIf7IvdHEfv1Jp) Click “Edit Profile” to change the first and last name, email address, and phone number associated with your account. ![](/files/vCny1OkohblZHiMNZbw4) * You can also upload a profile picture by clicking “Choose File.” Then, click "Update User Profile" to save your changes. ![](/files/ZDd8bPAPHnfxRvKrIuGp) # Update Your Security Settings Update your password and two factor authentication settings. You can update your security settings by clicking “Manage User Account” from the left sidebar. ![](/files/4j1BK3syhSCzFpKUXMdx) ### **Update Your Password** Under “Security Settings,” click “Change Your Password.” **Use a strong, unique password that you do not use with other accounts.** We suggest using a password manager like LastPass. We also strongly recommend using two factor authentication. ![](/files/zitRi0Ln577Ki2Dd8pfb) ### **Update Two Factor Authentication Settings** Under “Security Settings” click the toggle button to turn two factor authentication (2FA) on or off. When 2FA is on, the toggle button will light up blue. Select a 2FA code delivery method: email, SMS, or an authenticator app, like DUO, Authy, or LastPass Authenticator. Your changes will be saved automatically. ![](/files/qtAqeDPPr1dX4KjY01XC) # Update Your Language Preference To change your language preference, go to the “Manage User Account” section. Select your preferred language in the “Language Preference” box and click “Update Language” to save the changes.
# ¿Qué es Junkipedia? Junkipedia permite a investigadores, periodistas y organizaciones monitorear y analizar la difusión de desinformación a través de las redes sociales. Junkipedia es una infraestructura digital pública para la escucha cívica. Comprender cómo contenidos problemáticos, que incluyen la desinformación, discursos de odio o noticias basura, impactan a la sociedad, requiere herramientas compartidas para identificar y archivar ese contenido. Junkipedia es una plataforma tecnológica que permite la recolección manual y automática de datos de todo el espectro de plataformas de comunicación digital, incluyendo redes sociales abiertas, redes periféricas y aplicaciones de mensajería cerradas. El sistema se sustenta en el compromiso activo de una red amplia y diversa de actores cívicos provenientes de los ámbitos de los derechos civiles, el periodismo y las comunidades académicas. La financiación de Junkipedia proporcionará mayor capacidad técnica para dar soporte a más plataformas y usuarios, y permitirá ampliar los esfuerzos para incluir y capacitar a una gama más amplia de colaboradores. * [Introducción](/es/que-es-junkipedia/introduccion): Por qué creamos Junkipedia * [¿Qué puedes hacer?](/es/que-es-junkipedia/que-puedes-hacer) * [¿Qué no puedes hacer?](/es/que-es-junkipedia/que-no-puedes-hacer) * [Flujo de trabajo Reporte-Asunto-Narrativa](/es/que-es-junkipedia/flujo-de-trabajo-reporte-asunto-narrativa) # Introducción ## ¿Por qué creamos Junkipedia? Antes de crear Junkipedia, observamos cómo periodistas, investigadores y organizaciones con conciencia cívica duplicaban esfuerzos al rastrear la desinformación en las redes sociales. Pronto nos dimos cuenta de que unir nuestros recursos nos permitiría crear mejores herramientas, recopilar más datos y beneficiarnos del trabajo colaborativo para alcanzar objetivos cívicos comunes. En los últimos dos años, Junkipedia ha crecido rápidamente hasta convertirse en la herramienta preferida por organizaciones que anteriormente habían invertido en sus propias soluciones internas. Además, organizaciones que nunca habían tenido los medios para desarrollar sus propias herramientas han podido adoptar Junkipedia y están contribuyendo con talento e información para construir una base de datos compartida que beneficia a todos los miembros. ## ¿Cómo funciona? Junkipedia permite a las organizaciones monitorear, reportar, analizar y responder al contenido problemático en redes sociales a través de un sistema estructurado y fácil de usar que admite una variedad de métodos para ingresar y extraer datos de la plataforma. Los usuarios pueden construir paneles de monitoreo basados en su área de interés específica, utilizando fuentes y términos relevantes para el tipo de contenido problemático que desean comprender. Los usuarios pueden reportar contenido que encuentren dentro de la plataforma de monitoreo de Junkipedia, o desde cualquier otro lugar en línea, utilizando diversos canales de reporte para enviar contenido a través de la web, correo electrónico, SMS, Slack y WhatsApp. Las organizaciones que utilizan la plataforma pueden compartir su contenido con algunas o todas las demás organizaciones que usan Junkipedia, lo que reduce la duplicación de esfuerzos, facilita la identificación de tendencias en distintas comunidades y permite un conocimiento situacional en tiempo real sobre la evolución y propagación de las narrativas de desinformación. ## Colaboración entre instituciones Más de 100 organizaciones ya utilizan Junkipedia para compartir o investigar narrativas e incidentes de desinformación. Trabajamos con varias coaliciones existentes enfocadas en este problema para garantizar que la información fluya a través de diversas plataformas y llegue a donde se necesita. Colaboramos con investigadores académicos, grupos de la sociedad civil y numerosas redacciones de noticias para ayudarles a monitorear directamente la desinformación y la información errónea. También les proporcionamos la capacidad de ver los incidentes y narrativas reportados por otros socios, asegurando así que cuenten con el contexto y la perspectiva necesarios para informar con precisión.
# ¿Qué puedes hacer? Cualquiera puede reportar contenido problemático a Junkipedia. Como miembro de una organización suscrita a Junkipedia, incluso puedes facilitar que tu propia audiencia o tus miembros contribuyan con sus reportes a través de canales de reporte públicos que tú gestionas. * Moviliza una comunidad para señalar contenido problemático. * Rastrea narrativas problemáticas a lo largo del tiempo. * Monitorea términos y cuentas en redes sociales. * Extrae e ingresa datos. * Organiza tu investigación con etiquetas y narrativas, y colabora con otros que se enfoquen en temas similares. * Benefíciate de la investigación iniciada por otros colaboradores de Junkipedia. * Usa para enviar comentarios. Apreciamos las preguntas y sugerencias de nuestros usuarios. # ¿Qué no puedes hacer? No puedes usar Junkipedia para actividades ilegales o de ninguna otra manera que viole nuestros [términos de servicio](https://www.junkipedia.org/terms).\ Los siguientes son puntos clave, pero no sustituyen la lectura del documento completo de los términos de servicio: * No publiques información obtenida de otros sin su consentimiento. * No uses Junkipedia con fines de acoso. Como una herramienta para apoyar la sociedad civil, sería hipócrita utilizar Junkipedia de manera contraria a su propósito. * Junkipedia recopila contenido de terceros. Este contenido puede contener propiedad intelectual. No infrinjas los derechos legales de los propietarios de dicha información. * No reutilices la información encontrada en Junkipedia fuera de Junkipedia sin asegurarte primero de que su uso cumple con los términos de servicio. # Flujo de trabajo Reporte-Asunto-Narrativa La información ingresa a Junkipedia a través de [reportes](/es/material-de-referencia/glosario#reportes). Los reportes son, en esencia, avisos de contenido problemático que han sido ingresados manualmente por colaboradores autorizados de Junkipedia o enviados a través de [canales de reporte](/es/material-de-referencia/glosario#canal-de-reportes) por partes conocidas o anónimas. Los canales de reporte pueden configurarse para colocar los reportes entrantes en una [cola para su revisión](/es/primeros-pasos/configuracion-de-canales-de-reportes/revision-de-reportes). Un colaborador autorizado de Junkipedia revisa la cola de reportes entrantes y decide cuáles deben ser aprobados o rechazados. Un reporte aprobado genera un [asunto](/es/material-de-referencia/glosario#asunto) que mantiene un enlace al reporte original. Los reportes posteriores que se refieren al mismo contenido se añaden como enlaces al mismo asunto sin necesidad de esperar un paso de revisión. Los usuarios de Junkipedia colaboran para anotar el asunto con metadatos que describen a qué se refiere, por qué es un problema y otra información que se rastrea en el sistema. La mayor parte del contenido problemático no aparece de forma aislada, sino como historias que se cuentan y evolucionan con el tiempo. Esto se refleja cuando reportes sobre diferentes piezas de contenido problemático generan asuntos separados con un tema en común. Los usuarios de Junkipedia definen [narrativas](/es/material-de-referencia/glosario#narrativa) para capturar estos temas y luego vinculan los asuntos a las narrativas subyacentes. # Administrar el equipo La cuenta de cada miembro del equipo está conectada a una cuenta de organización común. Puedes administrar las siguientes funciones de la cuenta de tu organización en beneficio de todos los miembros de tu equipo: * [Invitar a nuevos usuarios](/es/primeros-pasos/administrar-el-equipo/invitar-a-nuevos-usuarios) * [Administrar la organización](/es/primeros-pasos/administrar-el-equipo/administrar-la-organizacion) # Invitar a nuevos usuarios Los roles de administrador y usuario pueden agregar otros miembros de su organización a Junkipedia. Una vez que hayas iniciado sesión en Junkipedia, haz clic en el ícono de tu perfil en la esquina superior derecha de su pantalla, luego haz clic en "Manage Organization" (Administrar la organización).
Desplázate hacia abajo hasta la sección "Add Users to Junkipedia" (Agregar usuarios a Junkipedia). Ingresa la dirección de correo electrónico y el rol del nuevo usuario (administrador o usuario) y haz clic en "Invite user" (Invitar usuario). El nuevo usuario recibirá un correo electrónico con instrucciones para iniciar sesión.
### Roles de Junkipedia: * **Usuario (User):** puede enviar [reportes](/es/material-de-referencia/glosario#reportes), editar [asuntos](/es/material-de-referencia/glosario#asunto) y ver otros asuntos de su organización. * **Administrador (Admin)**: tiene todos los permisos anteriores Y puede ver problemas de otras organizaciones en la misma red Y puede crear y editar usuarios y [canales de reportes](/es/material-de-referencia/glosario#canal-de-reportes). # Administrar la organización Los usuarios de Junkipedia con la designación "Administrador" o superior pueden realizar cambios en la cuenta de Junkipedia de su organización. Una vez que hayas iniciado sesión en Junkipedia, haz clic en el ícono de tu perfil en la esquina superior derecha de tu pantalla y luego haz clic en "Manage organization" (Administrar la organización). ![](/files/W1D5ZiLdTVwO0PkACVrB) Haz clic en "Update Organization Details" (Actualizar detalles de la organización) en la sección "Details" (Detalles). Puedes editar el nombre de tu organización, la dirección física, la URL del sitio web y el nombre de contacto (el nombre que aparece en la [tarjeta de contacto de tu canal de reportes](https://junkipedia.groovehq.com/help/managing-tiplines)). También puedes designar el tipo de tu organización: sin fines de lucro, medio de comunicación, gobierno o empresa. Consulta la sección ["Integración con Slack"](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-por-slack) para obtener más detalles sobre la función "Add to Slack" (Agregar a Slack). ![](/files/HEToBjP8aCsscnnMSdcj) Con respecto a la casilla "Issues require approval" (los asuntos requieren aprobación): Si dejas esta casilla sin marcar, los asuntos que lleguen a Junkipedia a través de los canales de reportes de tu organización, por defecto, solo serán visibles para otros usuarios de su organización. Cuando esta casilla está marcada, todos los asuntos que lleguen a Junkipedia a través de los canales de reportes de tu organización serán visibles de manera predeterminada para todos. También puedes cambiar el estado de asuntos individuales en la página de [edición de asuntos](/es/primeros-pasos/reportar-y-documentar-la-desinformacion/editar-un-asunto). ![](/files/Xp44ku5r9j51jbQTg9RJ) Cuando hayas terminado, haz clic en "Update organization" (Actualizar organización) para guardar los cambios. # Configuración de canales de reportes Facilita que cualquier persona pueda reportar el contenido que te interesa configurando canales de reportes. Los [reportes](/es/material-de-referencia/glosario#reportes) se refieren a [contenido](/es/material-de-referencia/glosario#contenido) en redes sociales que ha sido señalado como problemático. Los [canales de reportes](/es/material-de-referencia/glosario#canal-de-reportes) permiten que cualquier persona envíe reportes a Junkipedia sin necesidad de crear una cuenta ni iniciar sesión en el sistema. Los canales de reportes pueden configurarse para requerir un proceso de revisión antes de que un reporte [genere un asunto](/es/material-de-referencia/glosario#asunto) que será rastreado a través del sistema. ## Tipos de canales de reportes Ten en cuenta que existen diferentes tipos de canales de reportes: * Web: Una página web de acceso público con un formulario para enviar un reporte. * Correo electrónico: Los reportes se enviarán a la dirección de correo electrónico del canal de reportes. * SMS: Los reportes se enviarán al número de SMS del canal de reportes. * WhatsApp: Los reportes se enviarán a la cuenta de WhatsApp del canal de reportes. * Slack: Los reportes se enviarán al canal de Slack del canal de reportes. * API: Los reportes se enviarán mediante una solicitud HTTP al punto de acceso de la API del canal de reportes. ## Selecciona "Manage Organization" (Administrar la organización) desde el menú Ya sea que estés creando un nuevo canal de reportes o gestionando uno existente, accede a la lista de canales de reportes que actualmente existen para tu organización. Comienza iniciando sesión en Junkipedia y haz clic en el ícono de tu perfil en la esquina superior derecha de la pantalla. Luego, selecciona "Manage Organization" (Administrar la organización). ![](/files/luANmtB4IRGEQOL3wmkH) ## Los canales de reportes de tu organización Desde la sección "Your Tiplines" (Tus canales de reportes), haz clic en "Manage Tiplines" (Administrar canales de reportes). ![](/files/GwDv9MjcwZrSlz9Twoj9) Desde aquí, podrás ver todos tus canales de reportes actuales. Es posible que ya se hayan creado algunos canales de reportes predeterminados cuando se agregó tu organización a Junkipedia. ### La página de administración de canales de reportes
Si quieres crear un nuevo canal de reportes, continúa con [**Crear un nuevo canal de reportes**](/es/primeros-pasos/configuracion-de-canales-de-reportes/crear-un-nuevo-canal-de-reportes). Si quieres editar un canal de reportes existente, continúa con [**Configurar las propiedades del canal de reportes**](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes). # Crear un nuevo canal de reportes Los [canales de reportes](/es/material-de-referencia/glosario#canal-de-reportes) facilitan que cualquier persona pueda reportar contenido problemático sin necesidad de visitar el sitio web de Junkipedia o crear una cuenta. Las organizaciones que utilizan Junkipedia pueden crear canales de reportes para compartirlos con sus miembros. Lo primero que debes hacer antes de crear un nuevo canal de reportes es decidir qué tipo de canal quieres crear. Luego, ve a la [página "Manage Tiplines"](/es/primeros-pasos/configuracion-de-canales-de-reportes) (Administrar canales de reportes) y revisa qué canales de reportes ya están definidos para tu organización. Desde allí, podrás ver todos tus canales de reportes actuales. Es posible que algunos canales de reportes predeterminados ya se hayan creado para ti cuando tu organización fue añadida a Junkipedia. Las instrucciones para crear un nuevo canal de reportes siguen a continuación y varían según el tipo de canal. ### Nuevos canales de reportes Los siguientes tipos de canales de reportes se pueden crear con el botón "New Tipline" (Nuevo canal de reportes) en la página "Manage Tiplines" (Administrar canales de reportes): * Web * Email * SMS * Whatsapp * Facebook Messenger * Instagram * Slack * API * Extension
## El formulario "New tipline" (Nuevo canal de reportes) Al seleccionar "New Tipline" (Nuevo canal de reportes), accederás al formulario que se muestra a continuación. No modifiques nada en este formulario hasta que se te indique. No uses este formulario para iniciar la creación de un canal de reportes de Whatsapp o Slack.
### Instrucciones adicionales para cada tipo de canal de reportes Para completar el proceso de creación del canal de reportes, elige entre las siguientes instrucciones de configuración específicas para cada tipo de canal: * [Configurar un canal de reportes web](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-web) * [Configurar un canal de reportes por correo electrónico](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-por-correo-electronico) * [Configurar un canal de reportes por SMS](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-por-sms) * [Configurar un canal de reportes por Whatsapp](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-por-whatsapp) * [Configurar un canal de reportes por Slack](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-por-slack) * [Configurar un canal de reportes por API](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-por-api) # Configurar las propiedades del canal de reportes Ya sea que estés creando un nuevo canal de reportes o editando uno existente, el proceso de configuración varía según el tipo de canal. * [Configurar un canal de reportes web](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-web) * [Configurar un canal de reportes por correo electrónico](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-por-correo-electronico) * [Configurar un canal de reportes por SMS](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-por-sms) * [Configurar un canal de reportes por Whatsapp](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-por-whatsapp) * [Configurar un canal de reportes por Slack](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-por-slack) * [Configurar un canal de reportes por API](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-por-api) Estas instrucciones pueden utilizarse para modificar un canal de reportes existente después de leer [Configuración de canales de reportes](/es/primeros-pasos/configuracion-de-canales-de-reportes), o para completar la configuración de un nuevo canal después de leer [Crear un nuevo canal de reportes](/es/primeros-pasos/configuracion-de-canales-de-reportes/crear-un-nuevo-canal-de-reportes). # Configurar un canal de reportes web Un canal de reportes web es una página web de acceso público con un formulario para enviar un reporte. Utiliza las siguientes instrucciones para completar el proceso de [Configurar las propiedades del canal de reportes](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes). Si deseas modificar un canal de reportes existente, haz clic en el enlace de edición asociado al canal deseado, como se muestra en la [página "Manage Tiplines"](/es/primeros-pasos/configuracion-de-canales-de-reportes#la-pagina-de-administracion-de-canales-de-reportes) (Administrar canales de reportes). Esto abrirá un formulario llamado "Edit Tipline" (Editar canal de reportes), similar al que se muestra a continuación. Si estás en el proceso de creación de un nuevo canal de reportes, es posible que ya veas un formulario llamado ["New Tipline"](/es/primeros-pasos/configuracion-de-canales-de-reportes/crear-un-nuevo-canal-de-reportes) (Nuevo canal de reportes), que es similar y cumple la misma función.
### Elegir un nombre (Name) El nombre que proporciones servirá para distinguir este canal de reportes de otros listados en [la página "Manage Tiplines"](/es/primeros-pasos/configuracion-de-canales-de-reportes#la-pagina-de-administracion-de-canales-de-reportes) (Administrar canales de reportes) de tu organización. ### Identificador (Identifier) El canal de reportes se presentará como una página web de acceso público con un formulario para enviar reportes. El identificador especifica un componente de la ruta URL que se añadirá a: para crear una URL para tu formulario web. Por ejemplo, si el identificador es fakenews, tu formulario web estará disponible en: Para mayor claridad, no debes ingresar la URL completa en el campo de identificador, solo la palabra fakenews, como en el ejemplo. ### Encabezado (Heading) El encabezado identifica tu canal de reportes de una manera adecuada para el tipo de canal. Por ejemplo, si el encabezado es "mi encabezado", un canal de reportes web mostrará "Envía un reporte a mi encabezado" en la parte superior del formulario visible para el usuario al enviar un reporte. ### Respuesta personalizada (Custom response) Este mensaje se mostrará al usuario para confirmar que su reporte ha sido recibido. ### Respuesta combinada personalizada (Custom merged response) Deja este campo en blanco para este tipo de canal de reportes. ### URL de redirección (Redirect URL) Si deseas que el formulario redirija a una URL personalizada después de un envío exitoso, ingrésala aquí. De lo contrario, deja este campo en blanco. ### Tipo de canal de reportes (Tipline type) Utiliza el menú desplegable para seleccionar "Web". ### ¿Incluir este canal de reportes en tu tarjeta de contacto y código QR? (Include this tipline in your Address Card and QR Code?) Marca esta casilla si deseas incluir el canal en la opción ["Compartir un canal de reportes a través de código QR"](/es/primeros-pasos/configuracion-de-canales-de-reportes/compartir-un-canal-de-reportes-con-un-codigo-qr) para tu organización. ### Habilitado (Enabled) Marca esta casilla para habilitar el canal de reportes o desmárcala para desactivarlo temporalmente. ### Las presentaciones anónimas requieren aprobación (Anonymous submissions require approval) Marca esta casilla para retener los reportes para su aprobación cuando la fuente no se identifique como miembro de tu organización. ### Las presentaciones reales requieren aprobación (Real submissions require approval) Marca esta casilla para retener todos los reportes para su aprobación. ### Fusión de envíos en múltiples partes (Merge multi part submission) Deja esta casilla sin marcar para este tipo de canal de reportes.
# Configurar un canal de reportes por correo electrónico Un canal de reportes por correo electrónico recibe reportes enviados a la dirección de correo electrónico del canal. Utiliza las siguientes instrucciones para completar el proceso de [Configurar las propiedades del canal de reportes](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes). Si deseas modificar un canal de reportes existente, haz clic en el enlace de edición asociado al canal deseado, como se muestra en la [página "Manage Tiplines"](/es/primeros-pasos/configuracion-de-canales-de-reportes#la-pagina-de-administracion-de-canales-de-reportes) (Administrar canales de reportes). Esto abrirá un formulario llamado "Edit Tipline" (Editar canal de reportes), similar al que se muestra a continuación. Si estás en el proceso de creación de un nuevo canal de reportes, es posible que ya veas un formulario llamado[ "New Tipline"](/es/primeros-pasos/configuracion-de-canales-de-reportes/crear-un-nuevo-canal-de-reportes#the-new-tipline-form) (Nuevo canal de reportes), que es similar y cumple la misma función.
### Elegir un nombre (Name) El nombre que proporciones servirá para distinguir este canal de reportes de otros listados en [la página "Manage Tiplines"](/es/primeros-pasos/configuracion-de-canales-de-reportes#la-pagina-de-administracion-de-canales-de-reportes) (Administrar canales de reportes) de tu organización. ### Identificador (Identifier) El identificador es una dirección de correo electrónico especificada con el subdominio "@tips.junkipedia.org". Elige un prefijo de dirección de correo electrónico significativo para tu organización. Por ejemplo, si eliges "fakenews" como prefijo, debes agregar el sufijo @tips.junkipedia.org e ingresar la dirección completa de la siguiente manera: ### Encabezado (Heading) Deja este campo en blanco para este tipo de canal de reportes. ### Respuesta personalizada (Custom response) Este mensaje se enviará como respuesta al usuario para confirmar que su reporte ha sido recibido. Respuesta combinada personalizada (Custom merged response) Deja este campo en blanco para este tipo de canal de reportes. ### URL de redirección (Redirect URL) Deja este campo en blanco para este tipo de canal de reportes. ### Tipo de canal de reportes (Tipline type) Utiliza el menú desplegable para seleccionar "Correo Electrónico". ### ¿Incluir este canal de reportes en tu tarjeta de contacto y código QR? (Include this tipline in your Address Card and QR Code?) Marca esta casilla si deseas incluir el canal en la opción ["Compartir un canal de reportes a través de código QR"](/es/primeros-pasos/configuracion-de-canales-de-reportes/compartir-un-canal-de-reportes-con-un-codigo-qr) para tu organización. ### Habilitado (Enabled) Marca esta casilla para habilitar el canal de reportes o desmárcala para desactivarlo temporalmente. ### Las presentaciones anónimas requieren aprobación (Anonymous submissions require approval) Marca esta casilla para retener los reportes para su aprobación cuando la fuente no se identifique como miembro de tu organización. ### Las presentaciones reales requieren aprobación (Real submissions require approval) Marca esta casilla para retener todos los reportes para su aprobación. ### Fusión de envíos en múltiples partes (Merge multi part submissions) Deja esta casilla sin marcar para este tipo de canal de reportes.
# Configurar un canal de reportes por SMS Un canal de reportes por SMS recibe reportes enviados al número de SMS del canal. Utiliza las siguientes instrucciones para completar el proceso de configuración de las propiedades del canal de reportes. Si deseas modificar un canal de reportes existente, haz clic en el enlace de edición asociado al canal deseado, como se muestra en la página "Manage Tiplines" (Administrar canales de reportes). Esto abrirá un formulario llamado "Edit Tipline" (Editar canal de reportes), similar al que se muestra a continuación. Si estás en el proceso de creación de un nuevo canal de reportes, es posible que ya veas un formulario llamado "New Tipline" (Nuevo canal de reportes), que es similar y cumple la misma función.
### Elegir un nombre (Name) El nombre que proporciones servirá para distinguir este canal de reportes de otros listados en [la página "Manage Tiplines"](/es/primeros-pasos/configuracion-de-canales-de-reportes#la-pagina-de-administracion-de-canales-de-reportes) (Administrar canales de reportes) de tu organización. ### Identificador (Identifier) En un canal de reportes por SMS, nunca debes editar este campo de identificador manualmente. Se inserta automáticamente cuando se crea el canal utilizando las instrucciones de ["Nuevo Canal de Reportes por SMS"](/es/primeros-pasos/configuracion-de-canales-de-reportes/crear-un-nuevo-canal-de-reportes). No existe otra forma admitida para crear un canal de reportes por SMS.\ El identificador que aparece automáticamente aquí es un número de teléfono en notación de marcación E.123, sin espacios ni guiones. Por ejemplo, a continuación se especifica un número de teléfono con el código de área de Nueva York 212:\ +12127654321 ### Encabezado (Heading) Deja este campo en blanco para este tipo de canal de reportes. ### Respuesta personalizada (Custom response) Este mensaje se enviará como respuesta al usuario para confirmar que su reporte ha sido recibido. ### Respuesta combinada personalizada (Custom merged response) Deja este campo en blanco para este tipo de canal de reportes. ### URL de redirección (Redirect URL) Deja este campo en blanco para este tipo de canal de reportes. ### Tipo de canal de reportes (Tipline type) En un canal de reportes por SMS, nunca debes cambiar este campo manualmente. Se inserta automáticamente cuando se crea el canal utilizando las instrucciones de ["Nuevo Canal de Reportes por SMS".](https://docs.junkipedia.org/getting-started/setting-up-tiplines/creating-a-new-tipline#new-sms-tipline) No existe otra forma admitida para crear un canal de reportes por SMS. ### ¿Incluir este canal de reportes en tu tarjeta de contacto y código QR? (Include this tipline in your Address Card and QR Code?) Marca esta casilla si deseas incluir el canal en la opción ["Compartir un canal de reportes a través de código QR"](/es/primeros-pasos/configuracion-de-canales-de-reportes/compartir-un-canal-de-reportes-con-un-codigo-qr) para tu organización. ### Habilitado (Enabled) Marca esta casilla para activar el canal de reportes o desmárcala para desactivarlo temporalmente. ### Las presentaciones anónimas requieren aprobación (Anonymous submissions require approval) Marca esta casilla para retener los reportes para su aprobación cuando la fuente no se identifique como miembro de tu organización. ### Las presentaciones reales requieren aprobación (Real submissions require approval) Marca esta casilla para retener todos los reportes para su aprobación. ### Fusión de envíos en múltiples partes (Merge multi part submissions) Marca esta casilla para permitir que los reportes enviados a este canal de reportes por SMS se envíen en múltiples partes y se combinen automáticamente. Déjala sin marcar para evitar que envíos de SMS separados se fusionen en un solo reporte. # Configurar un canal de reportes por Whatsapp Un canal de reportes por WhatsApp recibe reportes dirigidos a la cuenta de WhatsApp del canal. Es una nueva funcionalidad que actualmente debe ser configurada por un administrador del sistema de Junkipedia. Para recibir asistencia, por favor contáctanos en . Como usuario de Junkipedia, cualquier intento de modificar por tu cuenta la configuración del canal de reportes por WhatsApp puede tener consecuencias no deseadas. # Configurar un canal de reportes por Slack Si tu organización utiliza [Slack.com](http://slack.com) para las comunicaciones internas, puedes integrar Slack con Junkipedia para que trabajen juntos. Una vez conectados, podrás enviar reportes a Junkipedia a través de Slack y recibir notificaciones sobre nuevos asuntos en un canal designado de Slack. Primero, decide qué canal deseas usar para enviar reportes. Recomendamos configurar un nuevo canal de Slack en tu espacio de trabajo específicamente para el envío de reportes. [Aprende cómo crear un nuevo canal de Slack.](https://slack.com/help/articles/201402297-Create-a-channel) Una vez que hayas iniciado sesión en Junkipedia, haz clic en tu foto de perfil en la esquina superior derecha de la pantalla y luego selecciona "Manage organization" (Administrar la organización). ![](/files/luANmtB4IRGEQOL3wmkH) En la sección "Details" (Detalles), haz clic en "Add to Slack" (Agregar a Slack). ![](/files/PUB1n3NxTc0zKRSFW7Kx) Serás dirigido a una página de Slack para revisar los permisos de integración. ![](/files/CcRkrZctzGDkPNd4fth9) En la parte inferior de la página, bajo la sección "Where should Junkipedia post?" (¿Dónde debería publicar Junkipedia?), selecciona el canal en el que deseas enviar reportes y haz clic en "Allow" (Permitir).\ Deberías ser redirigido de vuelta a la página de "Manage Organization" (Administrar la organización) de Junkipedia. En la sección "Details" (Detalles), ahora deberías ver que Junkipedia ha sido "Added to Slack" (Añadido a Slack). ![](/files/mDUV5JrH1LekWVoumN05) ¡Ahora puedes enviar reportes a Junkipedia a través de Slack! Ve al canal de Slack designado, escribe: /junk \[URL] y presiona enter. Deberías recibir un mensaje de confirmación que diga "¡Reporte recibido!". Luego podrás [editar tu asunto en Junkipedia](/es/primeros-pasos/reportar-y-documentar-la-desinformacion/editar-un-asunto). ![](/files/vLlZKodUMghpGkz7QYUt) # Configurar un canal de reportes por API Un canal de reportes por API recibe reportes enviados mediante una solicitud HTTP al endpoint de la API del canal. Utiliza las siguientes instrucciones para completar el proceso de configuración de las propiedades del canal de reportes. Si deseas modificar un canal de reportes existente, haz clic en el enlace de edición asociado al canal deseado, como se muestra en la página "Manage Tiplines" (Administrar canales de reportes). Esto abrirá un formulario llamado "Edit Tipline" (Editar canal de reportes), similar al que se muestra a continuación. Si estás en el proceso de creación de un nuevo canal de reportes, es posible que ya veas un formulario llamado "New Tipline" (Nuevo canal de reportes), que es similar y cumple la misma función.
### Elegir un nombre (Name) El nombre que proporciones servirá para distinguir este canal de reportes de otros listados en [la página "Manage Tiplines"](https://docs.junkipedia.org/getting-started/setting-up-tiplines#the-manage-tiplines-page) (Administrar canales de reportes) de tu organización. ### Identificador (Identifier) Elige un nombre alfanumérico para representar tu canal de reportes, el cual se utilizará con el endpoint POST /submissions/{tiplineIdentifier}. ### Encabezado (Heading) Deja este campo en blanco para este tipo de canal de reportes. ### Respuesta personalizada (Custom response) Deja este campo en blanco para este tipo de canal de reportes. ### Respuesta combinada personalizada (Custom merged response) Deja este campo en blanco para este tipo de canal de reportes. ### URL de redirección (Redirect URL) Deja este campo en blanco para este tipo de canal de reportes. ### Tipo de canal de reportes (Tipline type) Utiliza el menú desplegable para seleccionar "API". ### ¿Incluir este canal de reportes en tu tarjeta de contacto y código QR? (Include this tipline in your Address Card and QR Code?) Deja esta casilla sin marcar para este tipo de canal de reportes. ### Habilitado (Enabled) Marca esta casilla para activar el canal de reportes o desmárcala para desactivarlo temporalmente. ### Las presentaciones anónimas requieren aprobación (Anonymous submissions require approval) Marca esta casilla para retener los reportes para su aprobación cuando la fuente del reporte no esté identificada como miembro de tu organización. ### Las presentaciones reales requieren aprobación (Real submissions require approval) Marca esta casilla para retener todos los reportes para su aprobación. ### Fusión de envíos en múltiples partes (Merge multi part submissions) Deja esta casilla sin marcar para este tipo de canal de reportes. # Insertar el formulario de reportes web en tu sitio Si has configurado un [canal de reportes web](/es/primeros-pasos/configuracion-de-canales-de-reportes/configurar-las-propiedades-del-canal-de-reportes/configurar-un-canal-de-reportes-web) para tu organización, este se alojará automáticamente en Junkipedia en la URL que se muestra en tu lista de canales de reportes activos. Si también deseas alojar el formulario del canal de reportes web en tu propio sitio web, puedes incluirlo en el código HTML de tu página utilizando un iframe siguiendo las siguientes instrucciones. ## Elegir un canal de reportes web Utiliza la [opción "Manage Organization"](/es/primeros-pasos/configuracion-de-canales-de-reportes#selecciona-manage-organization-administrar-la-organizacion-desde-el-menu) (Administrar la organización) para navegar por la [lista de canales de reportes de tu organización](/es/primeros-pasos/configuracion-de-canales-de-reportes#los-canales-de-reportes-de-tu-organizacion) e identifica el canal web que deseas incluir en una página web. ![](/files/7qOPGmFVHX8IohGBJwqb) ## Encontrar la URL de tu canal de reportes web En la lista de canales de reportes, haz clic en el enlace del canal web de tu elección para que se abra en tu navegador. Copia la URL que muestra este canal de reportes como una página independiente. ![](/files/w7cg1ki27UsMsrlKgjep) ## Insertar un IFrame en tu HTML Para incluir este formulario de canal de reportes web en tu propia página web, inserta una etiqueta de IFrame similar a la siguiente y asegúrate de que la propiedad "src" haga referencia a la URL copiada en el paso anterior. ![](/files/sBK83WZqFgTH7a0Faw4B) ## Resultado integrado El resultado integrado se verá como la página independiente, pero estará integrado dentro del contenido de tu propio sitio web. ![](/files/noHLdSKZaVM1MDm55yMa) --- [Next Page](/llms-full.txt/1)